People Lead Operations

At Picnic, we’re revolutionizing the way how people buy groceries with our innovative and sustainable app-only service. We do almost everything in-house: from developing cutting-edge technologies to effective HR processes to enable rapid growth. If you’re an experienced HR Lead or Business Partner with a passion for operations, we’re offering you a great opportunity: Come join our Dutch People (HR) Operations team and make a real difference.

🥜 In a nutshell

Picnic's central team is built up of 1000 talented individuals spread across three main locations: Amsterdam, Paris, and Düsseldorf. The People Operations team consists of 15 HR Business Partners and 20 people admins who take full responsibility for all HR processes and personal development & organizational challenges of everyone working in our operations (fulfilment, last mile, and customer service). Currently, Picnic’s Dutch operations count 10 thousand active employees.

As the People Operations Team lead for the Netherlands, you’ll hold a key position ensuring an employee-centric and smooth HR operation. You'll develop the team of HR BP's and Admins, optimize processes, and ensure compliance. You'll shape and improve the employee journey across different operational teams and design development tracks for our talent. Your leadership skills and understanding of people and HR will make a real impact on our business.

🎯 What you’ll do

• Guide, develop, and support the team of HR BPs by conducting check-ins and bi-annual reviews
• Align with internal stakeholders like the international analyst team, and people director, and manage external stakeholders like external payroll partners, occupational health service, or labor inspection
• Initiate and drive people-related initiatives and implement proactive solutions
• Provide insightful data to guide decision-making and ensure that the organization is structured to achieve business objectives
• Improve employee and team lead journeys (including staffing, onboarding, learning & development, and rotation processes)
• Manage talent to ensure the right people are in the right roles
• Set up HR shared service center

Your base location is the Picnic office in Amsterdam. Still, since many of the team work across the country, you are expected to regularly visit fulfilment centers in Utrecht, Rotterdam area, Apeldoorn, Eindhoven, and Heerenveen.

⭐ About you

• You have a relevant Master's degree
• You have 6 to 8 years of experience with HR, preferably as HR Lead, or strategy/organizational consultant
• Your experience in a start-up/scale-up environment is a pre
• You are ready to lead a team and have a passion for technology and people
• You know how to manage projects and thrive in an operational environment
• You understand Human Resource disciplines and your knowledge in employment law is a pre
• You speak fluent English and Dutch

📖 Picnic Perks

Make a difference

• You’ll work in an awesome scale-up environment with the freedom to drive your own projects and create a visible impact.
• Our fully electric vehicles and sustainable business model mean you’ll also be contributing to making the world a better place!

Teamwork makes the dream work

• With more than 80 nationalities across 3 countries, you’ll be part of a diverse company with plenty of cool stuff to get involved with, from board game evenings to after-work drinks to our company ski trip and more!

You are what you eat

• You’ll get freshly prepared, healthy lunches and snacks (with plenty of vegetarian, vegan, and halal options).

Stay healthy

• Mental health is important. As well as having the option to speak with Picnic colleagues who act as confidential advisors, our collaboration with OpenUp gives you easy access to professional psychologists, along with workshops and materials.
• There are plenty of sports communities and events to get involved with, from tennis to yoga to climbing!

Attractive package

• We offer competitive compensation and a pension plan that looks out for your future self as well as 25 vacation days per year, so you can recharge your batteries

Commitment to equal opportunities

Picnic is an equal opportunity employer—this means that all decisions regarding applications will be based on qualifications and merit. Applicants will be regarded independently of age, gender identity or expression, sexual orientation, ethnicity, skin color, civil status, religious beliefs, physical or mental disability, or any other factors protected by law.

At Picnic, we celebrate and value our differences and are committed to building a safe and inclusive working environment where everyone can be themselves.