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Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.
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Are you seeking an exciting customer success opportunity within eCommerce? Join our dynamic team at our Utrecht office. We’re currently looking for additional team members to complete our Customer Success Benelux team.
Within the Customer Success department, we have 3 teams: one focusing on the Benelux market, one in international fields, and our in-house Technical Account Management team.
While we're a global leader in Multi-Channel Retail Management, we've also become a market leader in the Benelux region. As our current team expands its reach within the Benelux market, we are hiring to support the increasing demand.
Channable has an amazing product, proven in various markets. Our primary market is the Benelux, meaning we have portfolios that make a big impact on the total revenue of the Company. This will be your playing field! It's up to you, along with your team, to turn this into an even greater success. Soon enough, you'll be responsible for our partners and clients, including major brands you encounter in every shopping street.
You ensure our clients and partners achieve their goals and get the most out of our products. And by doing so you help Channable to realize growth targets and create active brand advocates. You'll be the go-to person, the Channable expert. You will play a crucial role in maintaining and enhancing the satisfaction of our clients and partners.
You take full ownership of your own portfolio of partners and clients. You own their complete lifecycle. You manage approximately 70% of your revenue indirectly, via our great Bronze, Silver and Gold partners. You develop strong relationships with existing clients, partners, and key stakeholders. You’ll gather their feedback to make our solution and service even better.
Your key responsibilities are:
In a nutshell: you'll get the chance to build up your network and talk to both owners of small webshops, marketers of famous international brands and digital marketing agencies. You'll help them use our solution successfully, so you'll be their trusted and unmissable advisor and grow their business with Channable.
Are you interested, but you have either less experience or you're more senior? Please check out our roles for the Representative (>1 year of experience) or the Senior position (>4 years of experience).
Channable was founded 10 years ago in the heart of Utrecht. We are now a strong team of +250 diverse individuals, more than +40 nationalities, a brand new HQ in Utrecht, serving customers all over the globe, and operating from other offices including New York City, Berlin, and Aarhus.
Channable is a fast-growing B2B SaaS platform that offers a fully integrated way to market your products online. We empower marketers and online businesses to manage, scale, and optimize their marketing.
Example: If the gross salary per month is €3.400 (80%), then the bonus is gross €2.550 per quarter. The total package (OTE = On target earnings) is gross €12.750 per quarter.
We also offer a one-time annual bonus of a gross €1.500 if the yearly target is completed.
Are you interested? Please apply by clicking on the "apply now" button below. Please send your application in English. If it's a match, Judit will get in touch with you for an introduction call. After that, you'll be invited for at least 2 rounds of interviews, including an assignment stage.
Please note that after the 2nd round of interviews, we'll do reference checks as well. Additionally, you will also meet your future team members over a coffee date in our Utrecht office.
At Channable, we strive to create and foster an environment of belonging and collaboration. We believe in diverse and inclusive teams.
Currently, we're advertising for this team on several seniority levels and in both Dutch and English. If this seniority level doesn't fit you, please check out our other jobs. You can always apply in Dutch if you want to.
Contact by job agencies and recruiters will not be appreciated. Each recruiter or headhunter who approaches us agrees with a donation of €250 for Make-A-Wish.
Channable is the ultimate tool for feed management and SEA automation.
Online based product data feed tool powerful enough to create, optimize and export your feeds to over 2500 comparison websites, affiliate platforms and marketplaces.
Channable's SEA tool offers the chance to easily automate Google Ads (Google AdWords) and Microsoft Advertising (Bing Ads) with rules and dynamic variable fields, for ultimate quality scores and performance.
Channable: simple, quick and effective.
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