Personal Assistant for Tech Strategy & Enterprise Architecture

Personal Assistant for Tech Strategy & Enterprise Architecture

We are looking for a highly professional and proactive Personal Assistant who thrives in a dynamic, senior-stakeholder environment. In this role, you will be the trusted right hand of the Global Head of Tech Strategy & Enterprise Architecture (TS&EA). You are approachable, proactive, loyal, enthusiastic, a real team player, and willing to take on challenges. You set priorities and integrate tasks effectively. You think creatively about how to solve problems, address challenges, and you have a high attention to detail. You operate with discretion, confidence, and ownership, and you enjoy working at the heart of decision-making. Next to that you bring a healthy sense of humor and strong self-reflection, enabling you to stay grounded, build trust, and continuously improve how you support senior leaders and teams.

The Team

You will be part of TS&EA and work closely with the Head of TS&EA and his leadership team. You collaborate with other Personal Assistants across the CTO organisation, forming a strong functional PA community where best practices and knowledge are shared.

The opportunity

The Personal Assistant is responsible for providing comprehensive secretarial support to the Head of TS&EA, who is part of the management team of the Chief Technology Officer for ING. Managing a complex agenda within a demanding environment, the Personal Assistant will be responsible for making sure that the Global Head TS&EA is prepared in a variety of day-to-day activities.

Roles and responsibilities

• Proactively manage complex and dynamic calendars and forward planning
• Assess priority, sensitivity and purpose of meetings, travel requests and day-to-day activities
• Organise and coordinate internal and external meetings, leadership sessions, and high level events (including materials and follow-up actions)
• Act as a key point of contact for senior internal and external stakeholders, representing TS&EA and ING in a professional and confident manner
• Ensure the Head of TS&EA is thoroughly prepared for meetings, presentations and engagements, including briefing notes and document management
• Draft correspondence, presentations and communications on behalf of the Head of TS&EA
• Support administrative processes such as onboarding, role changes, approvals and expense management, iBuy and E-profit in accordance with existing compliance rules
• Manage confidential information, documents and data with the highest level of discretion
• Support special projects and strategic initiatives from preparation through execution
• Process information and conversations efficiently and use digital tools (including AI where applicable) to create overviews, summaries and initial analyses
• Coordinate with internal departments and external parties to ensure smooth execution of priorities and commitments
• Forming part of the larger Personal Assistant community, it will be expected to align ways of working with fellow personal assistants

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

We are looking for the following knowledge and experience:

• 5+ years of demonstrable work experience in a management support position
• Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously
• Proven ability to handle confidential information with integrity and discretion
• Analytical mindset with a proactive approach to problem solving and decision making
• Flexible and adaptable to changing priorities and environments, with a positive approach to challenges
• Creative and resourceful in finding solutions and overcoming obstacles
• Ability to work effectively independently and as part of a team, fostering positive working relationships
• Excellent time management skills, with the ability to prioritise tasks and meet deadlines efficiently
• You master the commonly used MS 365 and are willing to learn new tools when needed
• Excellent written and verbal communication skills in Dutch and English
• Ability to work independently and as part of a team in a complex international and dynamic environment

Rewards and benefits

The benefits of working with us at ING include:

• 25-28 vacation days depending on contract
• Pension scheme
• 13th month salary
• 8% Holiday payment
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues