Business Change Manager

About the role

Business Manager – Procurement & Third‑Party (Risk) Management

Driving Transformation, Coordination & Operational Excellence

As Business Manager, you play a pivotal role in strengthening Rabobank as a ‘Rock Solid’ and efficient bank. You act as the trusted advisor, coordinator and sparring partner of the Head of Procurement & Third‑Party (Risk) Management. Your role enables the Lead to focus fully on delivering the department’s core value: orchestrating a resilient, compliant, and value‑adding third‑party landscape for Rabobank. You are the linking pin across the department—driving transformation, ensuring alignment, and serving as an important contact point for key stakeholders across the bank.

You and your job

The bank increasingly depends on external suppliers and partners. To maintain control, compliance and value creation, we must continuously evolve our way of working, enhance our third‑party risk controls, and professionalize procurement end‑to‑end. As Business Manager, you help coordinate this transformation so that leadership decisions, priorities and initiatives move us to future fit fast, smoothly and predictably. You ensure structure, transparency and progress across the department transformational programs, and you proactively support the head in strategy execution, stakeholder management and organisational development.

Practical Examples

• Coordinate department‑wide objective (KPI target) setting, transformation milestones, progress reporting and escalation/impediment follow‑up.
• Serve as first point of contact for related planning, governance, reporting and strategic alignment.
• Prepare strategic documentation and decision proposals for senior stakeholders (e.g. MT COO, CRO, Managing Board, Works Council, and domain leads).
• Support development and execution of the department transformation communication plan, ensuring clarity and consistency across the organisation.
• Support the budget and capacity planning, forecasting, and HR planning (MTP).
• Prepare and facilitate steering committees, decision meetings and sign‑off moments.
• Provide analysis and advice to the Head and leadership team on procurement and TPRM strategic transformations execution.

Facts & Figures

• Project manager of related transformational teams
• You work closely with the Procurement & TPRM leadership team
• Part of a growing, evolving team that focuses on continuous improvement
• A global bank with 43,000+ colleagues

Top 3 Responsibilities

1. Lead the objective‑setting cycle, transformation roadmap reporting and impediment management across the department and relevant domains.
2. Deliver analyses, proposals and decision papers that support leadership in strategic and operational decision‑making.
3. Coordinate and prepare steering & decision‑making for both sign‑off and governance committees.

You will be part of the PVM MT-team while working directly for the Head of Procurement & Third‑Party (Risk) Management.

You and your talents

We are looking for an energetic, structured, selfstarting and proactive colleague who is comfortable operating in a complex environment. You enjoy connecting the dots, coordinating across many stakeholders, and shaping clarity in a dynamic context. You bring:

• Academic or Bachelor’s degree in strategy, business, economics, finance, law or IT
• Experience with strategic and transformational procurement and third party risk management is a must
• Strong analytical skills and the ability to turn diverse inputs into a clear narrative
• A constructive, service‑oriented mindset with strong communication skills
• Proven experience working in a large, complex organization
• Ability to connect easily across levels and domains
• Experience with agile project management methodologies
• Fluent English (written and verbal)

Jacintha.van.den.Hoek@rabobank.nl

Charlotte.Dullaert@rabobank.nl