Application Manager

Are you an experienced Application Manager with a deep interest in optimizing Generic IT tooling?

Summary

What will you do?

As our IT4IT Application Manager for Generic IT you are responsible for the functional management, analysis and optimization of a wide variety of applications. You like to improve, consider the needs of the users and the quality of the service while being aware of your spending. At NIBC we want to rationalize our IT landscape and your knowledge of managing off-the-shelf configuration is an important part of this.

• Investigation: diagnose and solve software and system related problems.
• Communicate effectively with your team, other IT teams and business users.
• If there is a new application or an update of the current application, ensure it is clear to business users what changes and how they should use the application.
• Guarantee the quality and continuity of your own IT business services by primarily preventing incidents and, secondarily, resolving incidents as quickly and effectively as possible.
• Contribute knowledge to decisions on the implementation of any projects/changes that directly or indirectly affect the applications under your responsibility.
• Manage changes to the application by focusing on standardization of work through workflow management and low coding.
• Stay aware of new developments so you can advise on new possibilities that will add value for your domain.

Your team

You will be a part of the engaged, multi-talented and multi-disciplinary team, IT Generic. As application manager you will reside in the sub team called IT4IT. This team consists of 3 other application managers and 3 automation engineers who manage the IT4IT and HR applications. The team works in a Scrum cycle in close cooperation with their Product Owner. You also have the chance to develop yourself and influence how the team works. Openness and respect are essential when working with us. We are looking forward to working together with a new smart colleague with humor!

NIBC as an IT employer

NIBC IT consists of several domains and together NIBC IT aims to be one of the driving forces behind the digital transformation of our bank, an ongoing process that will profoundly change the relationship with our clients and the way we do business. We are closely connected and have short lines of communication. If you have a promising idea today, you may elaborate on it tomorrow. IT is forever changing and so is NIBC and for us to be able to keep on changing, we need knowledgeable individuals to help us lead NIBC into the future.

What’s in it for you?

In addition, you receive a competitive salary, plus:

• Several ways to support your development personally and professionally, including a personal development budget to spend at your own discretion, a professional budget provided by your manager, and an in-house training offering.
• NIBC embraces the Hybrid way of Working, supporting working from home and encouraging colleagues to come to the office (guideline: at least half of working time at the office).
• Travel expenses or NS Business Card 1st class.
• 32 holidays (which do not have to be registered).
• Excellent pension scheme (26% NIBC contribution).
• A voucher to improve your home office.
• The opportunity to take ownership and show initiative in your role; NIBC is open to new ideas and encourages you to use your voice.
• The nature of the Grow to Make a Difference program enables you to be in charge of your own development.
• Two staff associations: YoungNIBC and MyLeisure.
• Vitality program, annual company-wide sports & leisure days.
• Monthly internet allowance.
• Laptop and a company phone.
• Excellent facilities at the office (Coffeecorner, Restaurant, Exchange bar).

What do you bring?

You are an eager Application Manager who gets energized by working together with a team and is creative and result driven. Some keywords to describe you: strong analytical skills, fast learner and an easy adapter.

• You work on an HBO+ level – with a focus on IT, preferably with a technical background and at least 5 years of relevant work experience on managing information systems.
• You have experience with the following applications (types): ITSM Tooling (Xurrent/4ME is used by NIBC), Jira Cloud, Microsoft Power Platform & Copilot Studio, Workday (preferred) or other HR Applications.
• You keep cool in stressful times.
• With a proactive attitude: involve the right people and know how to proactively follow up on issues.
• Strong stakeholder management capabilities where communication is key.
• Fluent in English, where Dutch is a benefit.

AskHR@nibc.com