Sea Logistics Operational Care Specialist FCL Export

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

For our office located in the vibrant heart of Rotterdam, we are looking for an Operational Care Specialist, focused on FCL Export transports within Sea Logistics.

You will arrange the export of FCL shipments for our customers. Through your efforts, the goods are booked to the correct destination and picked up at the agreed location at the agreed date. Furthermore, you will be assisting the export FCL Team with operational actions like planning deliveries. You will collaborate with your colleagues in overseeing the comprehensive organization of FCL transports for our valued customers. In this pivotal role, you will have the opportunity to leverage your exceptional communicative, organizational, and analytical skills. At Kuehne+Nagel, we're embracing a data-driven approach to enhance customer service and optimize operational processes. This empowers you to monitor and potentially improve the financial aspects of the transportation services you manage.

How you create impact

• Maintaining frequent contact with the Customer care teams and taking care of export shipments.
• Liaising with our carriers and subcontractors, as well as with our internal stakeholders.
• Keeping track of shipments (both port-to-port and door-to-door).
• Ensuring the timely delivery of the correct information and documents to clients and colleagues from other departments, as well as providing information for correct invoicing.
• Commercial handling of orders, considering rates and the nature of the orders.

What we would like you to bring

• Minimum HBO-think and work level.
• 3-5 years work experience in a similar role or in Sea Logistics (FCL transports experience is considered a plus).
• Commercially minded with good communication skills.
• Fluent in English.
• Skilled in MS Office: intermediate level minimum.
• Available for 40 hours per week, full-time position.

What's in it for you

In addition to an excellent salary, we also offer a good pension scheme. You will have 24 vacation days and 3.5 atv days, with the option to buy additional days. We work in a flexible working schedule to ensure your private life-work balance is optimal, including the possibility to work via home office days. You will start with an annual contract, and if everyone is satisfied, this can result in permanent employment. Kuehne+Nagel is a good and reliable company; therefore, a VOG (Certificate of Good Conduct) is requested at the start.

Who we are

Logistics shapes everyday life—from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions, or support our local communities, your career will contribute to more than you can imagine.