Wish List Membership Operation Specialist

Be part of a movement that moves the world

At ASICS, we’re more than just a brand; we're a movement. A movement of movement, propelled by the belief that motion strengthens the body and uplifts the mind. Our name itself, an acronym for "Anima Sana in Corpore Sano" (a Sound Mind in a Sound Body), encapsulates this commitment. Since taking our first step in Japan in 1949, our journey has been about more than just reaching the finish lines or clocking the fastest times. It's about the joy of moving and it's open to all.

If you're inspired to move yourself and the world toward a brighter, more inclusive future, we're looking for you.

Your role in our shared journey

Located at our EMEA headquarters in Hoofddorp, near Amsterdam, you'll contribute to our mission by leading the operational excellence behind the global roll-out of our OneASICS™ membership programme. In this role, you'll orchestrate complex project timelines, establish robust processes across creative, rewards, and marketing workstreams, and ensure seamless coordination between regional teams and stakeholders to make OneASICS the most loved membership programme in the sports industry.

Your role will be instrumental in weaving the fabric of our movement, bringing unique perspectives and driving innovation with every step. 

Your key responsibilities will be:

• Own and manage workback schedules for the OneASICS global roll-out across all regions, mapping Marketing-related activities, timelines, dependencies and risks.
• Establish and coordinate end-to-end processes for creative updates, rewards sourcing, seasonal campaigns and Lifecycle Marketing with clear timelines and ownership.
• Assess readiness across key workstreams including Creative, Rewards, Partnerships, Campaigns and CRM to ensure successful programme implementation.
• Identify and flag operational risks, delays and blockers, partnering with Digital Product, Regional teams and Legal to resolve issues proactively.
• Prepare key stakeholders for important meetings and gates by facilitating Steering Committee meetings with comprehensive agendas and templates.
• Review and optimise team processes and recurring meetings whilst maintaining documentation and content organisation to drive cross-functional efficiency.
• Coordinate strategic executive review inputs and provide support to the Global Membership Marketing Director for critical decision-making processes.

You have the following skills:

• Project management proficiency with tools such as Jira, Asana, Trello, or Smartsheet.
• Strong organisational skills with attention to detail and ability to manage multiple projects simultaneously.
• Excellent communication skills with ability to influence stakeholders across all organisational levels.
• Understanding of digital marketing and CRM tools including Salesforce and Adobe Campaign.
• Minimum four years of experience in marketing or loyalty membership operations within a global organisation.

Life at ASICS

When you join ASICS, you become part of something special. Here, your voice matters, your growth and wellbeing are important. We believe in fostering an environment where every step forward is celebrated, where diversity fuels our journey, and inclusion strengthens individuals. And together and as individuals we can inspire more people to move for body and for mind.

Our commitment to your wellbeing

We're dedicated to ensuring that every team member experiences the joy and benefits of movement. To support your wellbeing, we offer:

• Access to office gym and sports membership discount.
• Exclusive 50% discount on ASICS and ONITSUKA TIGER gear.
• Unlimited access to the Calm app for better sleep and mental fitness.
• Complimentary premium subscription to our Runkeeper Go™ app.
• A comprehensive wellness programme consisting of exercise and educational sessions.
• Professional support and meditation classes are available through OpenUp Access.
• Working abroad for four weeks every year.
• Hybrid working model. Combine the flexibility of working from home with the dynamic energy of an office environment.

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