User Experience Design Manager - Specialised Paediatrics

Research & Innovation at Danone’s Global Research & Innovation Center

Are you passionate about driving user centricity at the heart of innovation? Do you want to play a crucial role in contributing to meaningful, specialised nutrition products that improve the lives of paediatric patients, their caregivers, and HCPs? This is your chance to join our User Experience team at Danone’s Global Research & Innovation Center as a UX Design Manager Specialised Paediatrics!

As a UX Design Manager, you will drive the implementation of the UX strategy and priorities in line with business needs of the Specialised Paediatrics category at Danone’s Global Research & Innovation Center Utrecht.

You’ll be part of Danone’s User Experience (UX) community with 90+ passionate experts worldwide, who bring the consumer voice into every stage of product and packaging design. Our mission is to co-create product experiences that people love and adopt. We work in a fast-paced, multidisciplinary environment and partner with leading-edge scientists and agencies to build competitive advantage for Danone.

In this role, you’ll lead consumer studies from start to finish, working closely with external partners and internal teams. You’ll translate consumer and product insights into actionable recommendations that guide innovation design and drive category growth through delivery of superior product experiences. You’ll valorise patient and product experience insights into meaningful claims, enabling our brands to convey the strengths of our portfolio. Ultimately, you will positively impact the medical nutrition experiences and lives of paediatric patients suffering from conditions such as severe allergies or malnutrition.

Your main responsibilities include:

• Drive user-centricity by embodying the user voice within our Specialised Paediatrics category.
• Inspire innovative solutions to support children with specific nutritional needs and their parents.
• Deliver understanding of product experiences and guide product design that ensures seamless match with users’ expectations.
• Translate insights into business recommendations and activate these with different stakeholders.
• Ensure outstanding and unique product experiences for every product we launch.
• Deliver claims that our brands can valorise to convey our portfolio strengths.

Meet your future manager! You will report to Marleen Kleijn, Senior User Experience Design Manager Spec. Paeds.

About you

To be successful in this role, you have experience in consumer research, a passion for human insights discovery & bringing the consumer voice into the innovation process, and ability to influence stakeholders. An affinity to innovation techniques such as co-design are a plus, as well as to product claim substantiation and storytelling.

SKILLS & COMPETENCIES:

• Enthusiastic consumer researcher with at least 3 years of experience, with a Master’s degree in consumer sciences or similar fields.
• Knowledge of consumer research methodologies and innovation design techniques.
• Curious and able to drive conviction-based arguments with stakeholders.
• Business oriented, with high level of critical thinking and business relevance.
• Experience with cross-functional collaboration, ideally in industry.
• Excellent communication skills in English, both written and spoken, and international experience is a bonus.

About Danone

At Danone we are committed to our mission “bringing health, through food to as many people as possible”. We are working together to make sure that our brands, like Nutricia and Nutrilon, create real benefits for people, communities and the planet. You will be part of one of the largest Certified B Corps™ in the world. Being B Corp means to be part of a select movement of companies verified to be meeting the highest standards of social and environmental criteria and using business as a force for good. One Planet. One Health.

Our state-of-the-art research and innovation center builds bridges between food and science and is global in reach, founded on over 125 years of experience in life & food science, technology and user experience and is at the forefront of pioneering advances in specialized nutrition.

We offer:

• A complete package of benefits including a competitive salary and yearly bonus, a premium free pension, 30 days of annual leave (with the opportunity to purchase more), and a monthly health care allowance.
• Discount on gym membership, and initiatives focused on nutrition, physical, and mental health.
• Continuous learning opportunities through workshops, online courses and training sessions.

We put people at the center of everything we do. Bring your unique perspective, ambitions and ideas to the table – the impact you could make might surprise you.

For more information, please contact Camila Grosso, Talent Specialist via camila.grosso1@danone.com