Senior Product Data Analyst

Do you love turning complex data into simple, actionable insights that shape the future of digital products?

Do you want to work with product managers and senior leaders to influence decisions at the heart of global scientific research?

About the team

The Product Analytics team turns a multitude of data into insights that can be used to build better digital products. Like us, you thrive in a complex data environment. We like getting our hands into the data, focusing on insights which drive actions and product improvements. We extract data and make sense of it using SQL, Tableau and Adobe Analytics and quantitative techniques.

About the role

In this role, you will lead the Product Analytics scope on one or more of our fast-growing, innovative, world-leading products such as Scopus. You will be part of a large analytics team (30+ analysts) located in London and Amsterdam, working with product teams and other stakeholders across US, UK and the Netherlands.

Responsibilities

• Define the right metrics
  Use your deep knowledge of user behavior to define performance metrics with your stakeholders that align with user success and satisfaction. For new features, apply customer centricity and business knowledge to identify and define the key metrics to evaluate product success.
• Measure performance
  Set up dashboards and reports to track performance. Build models to understand product performance and user behavior—ultimately quantifying and communicating these insights through product metrics. Review user experience to ensure that the appropriate tagging and tracking is in place to improve our products.
• Support strategic decisions and roadmaps
  Innovate and discover new insights by diving deeply into the data, combining various sources (including database and web-analytics data sources) from across the business, to support decisions and resolve strategic questions. Plan and prioritize with Product Managers, helping them to understand which features could be built, quantify the user and business impact, and communicate these recommendations to senior leadership.
• Advocate Data-driven culture
  Communicate insights and information effectively and engagingly, through presentations, reporting and dashboards to all levels of the organization. Advocate for a data-driven culture and help your stakeholders interpret results. Empower and enable stakeholders across the business to embrace the power of data and drive data-informed decision making.

Requirements

• Product and Data Analysis: Confirmed hands-on experience in Product and Data Analytics. Whether you're an emerging senior or seasoned expert - we'd love to hear from you!
• Product Analytics Metrics and Business Performance: Solid understanding of key product metrics and how these translate into business outcomes.
• Technical Proficiency: Advanced knowledge of SQL and/or Python; familiar with tools like DBeaver, Databricks, and Snowflake.
• Data Visualisation: Experience creating compelling and actionable storytelling with data through tools such as Tableau, PowerBI, Looker, PowerPoint, or similar platforms.
• Growth Mindset: Enthusiasm for learning, you’re not afraid to ask questions, and have a positive, humble attitude.
• Collaboration: Proven ability to work effectively in team settings, with exposure to group projects.
• Communication: Fluent in English with strong presentation skills and stakeholder engagement.
• Cultural Awareness: Comfortable working in diverse teams and open to different perspectives.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Dutch Share Purchase Plan
• Annual Profit Share Bonus
• Comprehensive Pension Plan
• Home, office or commuting allowance
• Generous vacation entitlement and option for sabbatical leave
• Maternity, Paternity, Adoption and Family Care leave
• Flexible working hours
• Personal Choice budget
• Variety of online training courses and career roadshows
• Wellbeing programs and gym facility in the office
• Internal communities and networks
• Various employee discounts

About the company

Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. We do this by facilitating insights and critical decision-making for customers across the global research and health ecosystems. Applying customer centricity, product and data best practices and a passion for excellence, we deliver world class customer solutions.

Elsevier is a global leader in advanced information and decision support for science and healthcare. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster.

With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.