Product Manager - B2B CRM Platform

Shape the Future of B2B CRM at Eneco

You’ll own a key CRM product domain, directly shaping how Eneco delivers value to B2B customers and internal users. Your work will drive the digital transformation and support Eneco’s climate-neutral ambitions.

Eneco offers a diverse, open, and supportive environment, with hybrid working, dedicated spaces for personal needs, and flexibility to balance work and life—making it easier for colleagues with different backgrounds and commitments to thrive.

You’ll lead cross-functional teams, champion product thinking, and help grow a product-oriented culture. Eneco invests in your development, offering an inspiring digital environment and opportunities for learning and advancement.

Why choose Eneco?

At Eneco, our One Planet strategy sets an ambitious goal to be climate neutral by 2035. We are dedicated to offering our customers innovative solutions and digital capabilities to support this vision.

Our Digital B2B Core team is building the modern foundation that makes this possible, including our next-generation CRM platform that powers customer engagement, sales, and customer service. We’re now looking for a Product Manager who can bring product thinking, empathy, and energy to this transformation.

We have a prayer room, quiet spaces, and a kolfruimte (breastfeeding/pumping room), and we embrace flexible hybrid working to make life easier for colleagues with kids or other commitments.

What you’ll do

As a Product Manager CRM, you’ll take ownership of one of our CRM B2B product domains, either:

• CRM Product Catalogue, Pricing & Guided Selling: enabling our sales and proposition teams to add, configure and offer the right products effortlessly, and guide them from new lead to closed opportunity.
• CRM Marketing & Service Enablement: enabling personalized customer communication, marketing automation, and seamless customer service journeys. You’ll play a key role in shaping how we deliver value to our customers and internal users; making their experience simpler, smarter, and more human.

Is this about you?

• 5+ years of experience in product management or a similar role within digital or CRM environments.
• Strong understanding of CRM concepts (such as sales-, marketing-, or service automation) and technologies like Salesforce, Dynamics, or similar.
• Proven ability to lead with influence in complex stakeholder environments.
• Deep understanding of a product operating model and agile principles.
• Analytical and user-centered mindset. You make decisions based on impact, not just input.
• Excellent communication skills in English. Dutch is a plus.
• A collaborative spirit and a genuine desire to make Eneco, and our planet, better every day.

You’ll be responsible for

• Define and evolve the product vision and roadmap for your CRM domain, ensuring alignment with Eneco’s digital and sustainability strategy.
• Lead cross-functional teams (engineering, design, business) in an agile setup, balancing delivery, discovery, and learning.
• Champion product thinking — guiding teams and stakeholders as we transition from a large IT migration program to an agile, product-oriented way of working.
• Engage with business stakeholders to understand needs and translate them into scalable, user-friendly CRM capabilities.
• Foster continuous improvement by using metrics, feedback loops, and customer insights to drive prioritization.
• Platform Health & Reliability: Monitor system performance, technical debt, and operational efficiency, ensuring high availability and resilience.
• Delivery & Execution: Partner with engineering teams to drive implementation, ensuring timely releases with minimal disruption to business processes.
• Educate and inspire others about product management best practices, helping to grow a product culture across Eneco.

This is where you’ll work

You’ll be part of an empowered, cross-functional product management team that focuses fully on the B2B domain. Together, we design and deliver digital capabilities that make sustainable energy solutions simple and valuable for our business customers. You’ll work closely with other Product Managers, reporting to the Group Product Manager B2B, and collaborate daily with engineers, designers, researchers, and business stakeholders.

Our teams are customer-centric and data-driven, and we love to experiment, learn, and continuously improve. We believe great products come from diverse perspectives — so we actively welcome colleagues of all backgrounds, faiths, and genders to bring their voice to the table.

You’ll join an energetic, supportive team with a strong passion for the energy transition. We value personal connection, care, and continuous learning, and we create space for everyone to grow — both professionally and personally.

What we have to offer

Gross annual salary between €90.000 and €120.000

Including FlexBudget, 8% holiday allowance, and depending on your role a bonus or collective profit sharing.

FlexBudget

Including FlexBudget, 8% holiday allowance, and depending on your role a bonus or collective profit sharing. Have it paid out, use it to buy extra holiday days or save it up for something nice, it's up to you.

Personal and professional growth

Eneco is fully committed to help you in your personal and professional development.

Hybrid working: home, office or abroad

Work 40% at the office, 40% from home, and 20% flexibly. With manager approval, you may work abroad (within approved countries) up to 3 weeks/year, max 2 consecutively.

Work that works for you and the climate

If you decide on a career at Eneco, you are choosing ambition, growth and opportunities. You will have all the space you want to improve yourself and do your job the way that suits you best, which includes having a good work-life balance. You can work to a flexible schedule and work partly from home if your role allows it. That is how you can work on your own future and on the future of the world. After all, you and your 4,000 colleagues are committed to our mission: climate neutrality by 2035. We assist customers to accelerate their sustainability efforts, devise innovative solutions and seize opportunities with both hands. Are you ready?