Store Manager

Do you want to leave your mark and drive the consumer experience in one of our stores?

We’re looking for an outstanding Store Manager to join our The North Face Store based in Amsterdam. As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places, and people to connect with.

Let’s talk about the role!

Our store managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but give our managers the freedom to try out new solutions to drive sales and enhance customer experience.

How you’ll make a difference

• Leading, motivating and mentoring your store teams to drive a customer first approach
• Implementing our established retail processes whilst looking for ways to improve them
• Keeping on top of core retail operational procedures such as inventory, P&L etc
• Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
• Making sure your store looks great, in line with the brand’s visual merchandising guidelines

What makes you the perfect Store Manager?

• You love interacting with customers. The joy of helping a customer find the perfect product is special and you get that. Working in a store can be demanding, no problem for you, as you are resilient and self-driven
• You know how to develop a great team who share your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too!
• You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising
• You have excellent written and verbal communication in both Dutch and English
• You are proficient in the use of MS Office and different POS systems
• You are flexible when it comes to working weekends, evenings, and holidays as necessary

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer up 50%!). And we offer the same. Only different. Along with this you will have:

• Ownership of your career – build your skills and experience across multiple brands.
• A supportive, feedback-driven culture – respect and integrity guide everything we do.
• Tailored training – from onboarding to ongoing online and in-person learning sessions, we’re committed to helping you grow both professionally and personally.
• Career development opportunities – gain experience across different brands.
• Networking – connect with other District Managers across Europe and at our headquarters.
• Bonus opportunities – monthly, quarterly, and annual bonuses based on store performance.
• Additional pay – for Sundays and public holidays.
• Overtime compensation
• 25 paid vacation days per year, plus an extra day off for your birthday.
• Staff discounts up to 50%.