Product Owner (Warehousing and Logistics)

At KLM Component Services, we’re transforming how we support airlines around the world — ensuring that aircraft components are in the right place, at the right time, every time. Our global supply chain is the backbone of airline reliability, and we’re continuously innovating to make it faster, smarter, and more connected.

We’re looking for a passionate and pragmatic Product Owner to step-up the transformation in our Warehousing and Logistics domain. You’ll work at the intersection of operations, technology and people — connecting directly with the teams that keep aircraft flying — and translating their needs into innovative, value-driven solutions.

As part of this transformation, KLM E&M is replacing its core backbone system with SAP, creating a unique opportunity to collaborate with the project team and shape future warehousing and logistics capabilities from the ground up.

What will you do?

As Product Owner, you will take ownership of a key transformation area that impacts over hundreds of colleagues in operations every day. Your mission: make their work easier, more efficient, and more satisfying to ensure a faster turnaround time of components — while ensuring every euro of our innovation budget delivers business value.

As a Product Owner, your responsibilities will include:

• (Re)shaping the product vision for warehousing and logistics, ensuring every development contributes to measurable business impact and strengthens the future value case for upcoming budgets.
• Understanding business needs — from warehouse operators to senior managers — and translating them into a clear roadmap that balances operational priorities, customer value, and technical feasibility.
• Connecting with operational teams on the shop floor to understand pain points, co-create solutions, and drive adoption through engagement and ownership.
• Identifying and unlocking business value through smart process redesign and pragmatic use of technology — not innovation for its own sake, but innovation that matters.
• Ensuring alignment and integration within KLM E&M, and Air France, focusing on building synergies and avoiding duplicated efforts.
• Guiding your Agile team with energy and purpose, fostering autonomy and continuous improvement while ensuring focus on high-value delivery.
• Owning the full product lifecycle — from ideation and MVP to full rollout, but also lifecycle management of the solution.
• Driving stakeholder satisfaction, balancing the diverse needs of users, IT, finance, and leadership in an environment with limited resources and competing priorities.

Where do you land?

You’ll join KLM Engineering & Maintenance’s Component Services organization — the beating heart of aircraft component availability for Air France-KLM and global airline customers. Within the Transformation, Continuous Improvement & Data team.

Your workplace will be KLM E&M at Schiphol-East, surrounded by hangars, logistics centers, and the people who make aviation happen — a setting that keeps you close to the business and the impact of your work visible every day.

Your profile

You’re someone who thrives where people, process, and technology meet. You’re able to navigate between the warehouse floor and management meetings — understanding what drives each, and turning those insights into meaningful results.

You bring:

• Minimum 3 years of experience as a Product Owner or similar role.
• Strong analytical and conceptual skills, with a data-driven mindset to unlock business value.
• Experience in cross-functional Agile environments, ideally with knowledge of SAFe.
• Ideally experience with SAP or other ERP systems
• Excellent relationship-building skills, connecting easily with operators, engineers, and IT professionals alike.
• The ability to motivate and guide a team toward shared goals and tangible outcomes.
• Passion for logistics and supply chain, and a drive to make complex operations flow smoothly.
• An HBO/WO bachelor’s or master’s degree.
• A valid EU working permit and willingness to (learn to) speak Dutch.

Bonus points for experience with Lean, Continuous Improvement, or Six Sigma, or for having worked in an operational environment where process improvement is key.

Explore the perks of working with us

• A gross salary between €4,988.38 and €7,126.25 per month;
• Plenty of scope for personal development and great advancement opportunities;
• Shift work allowance up to 30%;
• An excellent pension scheme and 8% holiday allowance;
• A year-end bonus of 8.33%;
• A profit-sharing scheme, up to 20%;
• 25 leave days and 5 extra days off;
• 7 extra days off if you work irregular shift;
• Substantial discount on airfare (when you have been employed for at least 6 months);
• A sustainable transport policy, which allows you, among other things, to use all public transport for your commute within the Netherlands, free of charge;
• If your job allows it: working from home and up to 8 weeks working from abroad (EU and Caribbean);
• 2% development budget.

The great thing about KLM? No day is the same and you've got friends for life!

Everything is better with a smile on your face.