Commercial Strategy Senior Associate

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.

The FinTech business unit at Booking.com aims to remove financial friction from the travel experience for both travellers and our accommodation partners.

The Commercial Strategy team is responsible for the overall FinTech strategy for Booking.com, as well as driving new financial products that reduce such financial frictions from an initial idea to go-live, ensuring we are well positioned for long-term success.

As a Senior Associate you will support the setting of the overall strategic direction of FinTech, as well as defining the strategy for specific topics and key focus areas.

You will own specific workstreams and analysis where you will solve complex quantitative and qualitative analytical problems. You will need to think creatively, identify actionable insights from complex data and engage with stakeholders at all levels of seniority across the organization.

In addition, you will work closely with internal and external stakeholders to coordinate new financial products from ideation, to investment case approval, development launch and eventual running the incubation of products once they are live - until they reach a scale big enough to hand over fully to the Product team.

Are you excited by the opportunity to combine strategic thinking with hands-on execution? Do you thrive in uncertain environments and see opportunities in change, rather than risk? Are you self-driven, proactive, and solution oriented? And most of all: a team player who is willing to guide, help and support the team?

Then you might be a good fit for our team!

Key Responsibilities

• Perform in-depth research, draw insights and actionable recommendations on a wide variety of topics (e.g. FinTech travel markets, competitive threats and emerging technology trends etc.)
• Perform quantitative analysis evaluating Booking and competitor performance using incomplete data requiring estimations and expert insight
• Solve complex problems in collaboration with a complex stakeholder environment
• Prepare high quality presentation materials for senior audience - (S)VP’s
• Build relationships with stakeholders across the organization, including product, marketing, research, proposition design and business operations
• Think customer first in identifying opportunities for new products and how we can best enhance our customer experience (travelers and partners)
• Apply a solid understanding of the financial services / payments landscape, including implications / opportunities for Booking.com
• Build business cases and opportunity-sizing that are supported by both internal and external data

Role Qualifications and Requirements

• Likely has 3-6 years experience in strategy consulting or in-house strategy role
• Highly proficient in quantitative analysis tools & techniques (e.g. google sheets; SQL or similar preferred)
• Able to turn analysis output into clear ‘so whats', including high quality presentation materials
• Can own a complex workstream (part of a project) effectively without any support / supervision
• Can influence effectively up to Director level, and ideally beyond
• Can collaborate with others in a highly matrix and complex environment
• Solid expertise in financial services and / or payments
• Experience in business case creation and refinement

Benefits & Perks - Global Impact, Personal Relevance

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
• Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide
• Working in a fast-paced and performance driven culture
• Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
• Promote and drive impactful and innovative engineering solutions
• Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
• Need more flexibility in your work week? We are happy to consider part-time, and reduced working week opportunities* (min. 32 hours per week, subject to terms and conditions)

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.