Managing Director, Head of IT

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Would you like to work for one of the world's largest banks in an exciting, dynamic and international environment?

We are currently recruiting a Managing Director, Head of IT EU in MUFG Bank Europe.

Your impact at MUFG

As Head of Technology, EU, you will have overall responsibility for management of Technology across Europe to support the organisation’s strategic and operational objectives. You will be responsible for the management, operation and development of the Function. Through membership of the EMEA Technology Management team, you will contribute to and report on short and long-term business planning and influence business strategy for the region.

This role manages IT Operations, IT Delivery, IT Maintenance and IT Support of all in-scope entities. The IT teams provide specialist skills in supporting all aspects of systems support (maintenance of infrastructure and application landscape), development and implementation of locally developed IT programmes and projects, ensuring initiatives and solutions meet business objectives and provide a high level of IT service in line with agreed procedures and service standards.

Function Positioning

• Responsible for: MUFG Bank (Europe) N.V. (MBE), MUFG Securities (EU) N.V. (MUS(EU)), MUFG Milan Branch, MUFG Paris Branch
• Reporting structure: Hierarchical reporting line to the Chief Operations Officer (COO) for MBE, and functionally to the Chief Information Officer (CIO) for MUFG EMEA. The role holder delivers under a secondment agreement to MUS(EU).
• This is a Material Risk Taker position in the MUFG and EU entity structure.

The role includes the following:

Planning and Strategy Development

• Drive regional and global technology strategy execution, supporting business-sponsored initiatives that promote commercial growth and innovation across the EMEA region.
• Partner with counterparts across EMEA and the International Securities Group to identify and implement opportunities for cost optimisation, operational efficiency, and scalable business enablement.
• Ensure alignment with the development and execution of the EMEA Technology strategy, while contributing to and embedding the Global MUFG Technology strategy.
• Champion the adoption of emerging technologies, including AI, cloud, and automation, to enhance operational resilience, reduce cost-to-serve, and improve service delivery across all business.
• Ensure the Function is appropriately organised and resourced by staff with the right skill set to achieve strategic objectives.
• Lead and govern all systems investment activities, including full accountability for the Project Management Office (PMO), strategic investment planning, project and programme governance, and timely reporting to Head Office and other senior stakeholders.

Function Budgeting

• Plan and prepare the Function’s annual budget and document budget expenditures.
• Support business divisions in achieving their revenue, P&L and Return on Capital targets.

Operational Management

• Deliver all IT services to branches in Europe.
• Lead and direct the Technology Function in Europe, ensuring appropriate IT systems and controls are in place to conduct business in accordance with the Business Plan.
• Interact directly with business functions to understand their objectives and ensure Technology across Europe is aligned to achieve those objectives.
• Provide robust challenge of the control framework within the first line of defence.
• Work in partnership with Information Technology for EMEA & Group / Head Office functions to ensure alignment and re-use of strategic solutions.
• Participate in all cross-business initiatives to support the European business – from new product development to strategic infrastructure implementation.
• Own and deliver performance transparency through balanced scorecards, KPIs, KRIs, and structured committee reporting cycles, ensuring alignment with strategic objectives and regulatory expectations.
• Oversee external vendor/3rd party provider relationships critical to the entities.
• Provide highly effective Business Continuity plans for MUS(EMEA).
• Manage the entities’ IT Project/Change Management relationship.
• Appoint and directly manage Level 2 leaders, ensuring each has clearly defined responsibilities, measurable KPIs and SLAs, and is subject to regular performance reviews and documented development plans.

Risk Management

• Monitor and take action within delegated authority regarding risk across the Technology Function for MUFG Bank branches in Europe.
• Technology Risk Management:
• Ensure risks are understood, appropriately controlled and within appetite.
• Ensure Technology services do not expose the firm to risks that could breach regulatory obligations, disrupt business operations, or harm client trust.
• Cyber Risk Management:
• Own and oversee the cyber risk management framework, including vulnerability scanning, penetration testing, and crisis response protocols, ensuring alignment with regulatory expectations and internal risk appetite.
• Manage, maintain and improve necessary controls, processes and facilities to protect MUFG from threats.
• Standardise controls, processes and tools used in the region, providing standard defences for all technical platforms.
• Design and lead the cyber awareness and engagement programme, including phishing simulations, regional townhalls, and structured feedback loops to embed a proactive, risk-aware culture across the Technology function.

Regulatory Compliance, Affairs and Change

• Evaluate, approve and establish appropriate operational and IT systems and controls to enable the Technology Function for MUFG Bank branches, Europe to conduct business in accordance with agreed business plans.
• Ensure compliance with MUFG Bank EMEA and MUS(EMEA)’s policies and procedures, as well as all rules, laws and regulatory requirements from relevant authorities.
• Ensure enterprise-wide digital operational resilience in line with DORA, including governance and oversight of ICT risk management frameworks, third-party ICT service provider controls, incident response and classification protocols, and ICT continuity testing.
• Maintain and evidence regulatory compliance by producing and reviewing monthly dashboards, SOX audit documentation, ITRMC minutes, and audit logs, ensuring all records demonstrate fulfilment of regulatory obligations.

Controls and Compliance

• Oversee that departments maintain systems and controls commensurate to business and in line with regulatory requirements.
• Personally follow all relevant policies and procedures, and ensure teams do the same.
• Comply with all applicable MUFG policies and procedures, as well as all rules, laws and regulatory requirements from relevant authorities.
• Active participation and leadership in ITRMC, ExCo, EMC, IMC, ERMC, Audit Committee, and more.

People

• Build (via recruitment, restructuring and internal development) a team of high-quality professionals to achieve the objectives of the broader MUFG Group.
• Ensure all staff are fully trained and understand their roles, with job descriptions, objectives/personal development and performance reviews provided at least once a year, and monitor competency to meet regulatory training and competency regimes.
• Ensure delegated responsibilities are appropriately apportioned and controlled, and staff understand their duties for adequate monitoring and control of the function.
• Lead, direct, control, manage and develop staff within the Function to ensure they understand their responsibilities, comply with policies and procedures, and conduct themselves in line with the entities’ values.
• Actively manage performance, talent development and succession planning.
• Position the Function as an employer of choice in the region.
• Hire and develop talent, ensuring the right people are in the right roles.

Culture and Leadership

• Lead, direct and control the Function’s integration, aligning and consolidating Technology teams.
• Drive an MUFG values-led culture which is inclusive and diverse.

Relationship with Other Functions and Stakeholders

• Foster strategic partnerships across Europe and the international MUFG network, collaborating through EMEATEC to identify and scale opportunities that drive business growth, operational efficiency, and cost optimisation.
• Champion cross-regional collaboration by working closely with technology and business counterparts across EMEA and the International Securities Group to align on shared priorities, challenge assumptions, and co-develop scalable solutions.
• Develop and maintain a robust skills and capability matrix across the Technology function to enable constructive debate and challenge of technical and business assumptions, ensuring well-informed, risk-aware, and commercially sound decisions.
• Ensure full alignment with the development and execution of the EMEA Technology strategy, while contributing to and embedding the Global MUFG Technology strategy through structured engagement and transparent reporting.
• Promote and accelerate the adoption of emerging technologies, focusing on solutions that improve operational resilience, reduce cost-to-serve, and support long-term strategic growth.

What do we have to offer?

• A role in one of the largest banks in the world in a growing and international environment.
• Various opportunities to develop yourself, supported by training and development possibilities paid by the bank.
• Support to balance work and private life, taking into account your home situation and ambitions.
• Monthly team events.
• An ambitious, international environment with colleagues from different countries and cultures, who strive for the best.
• 8% holiday allowance and 13th month payment.
• 30 vacation days per year, with the option to buy 15 additional days.
• Commuting allowance based on annual public transport 2nd class, most economical way, or €0.23 per km with a max of 75km one way.
• €5.00 net remote working compensation per day, with a maximum of €60.00 per month.
• Possibility to order a mobile phone (up to €800).
• Possibility to order office equipment for the home office (up to €500).
• Remote Working Policy, including Working From Home (WFH) and Remote Working in another Country.
• Bicycle plan (fiscal benefit).
• Company fitness (fiscal benefit).
• Mental health workshops and budget for external courses (e.g., Dutch language classes).
• Employee contribution towards Pension insurance (max 5%, currently 2%), with a defined contribution scheme.

The role is based in the Netherlands. All candidates need to be willing to relocate to the Netherlands. Internal employees will be supported in case of relocation.

We are open to considering flexible working requests in line with organisational requirements.

Our Culture Principles

• Client Centric
• People Focused
• Listen Up. Speak Up.
• Innovate & Simplify
• Own & Execute