Revenue Tooling Manager

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the role

As a Revenue Operations Tooling Manager, you will play a crucial role in optimizing and streamlining our commercial technology stack (except for Salesforce). You will be responsible for evaluating, implementing and optimizing various third-party tools and technologies that contribute to the overall efficiency and effectiveness of our revenue operations. The ideal candidate will have a strong understanding of revenue processes, excellent analytical skills, and a proven track record of successfully integrating and managing third-party tools.

You will work cross-functionality to discover opportunities for improvements in processes, technology integration and to ensure the adoption of processes and technologies. Your expertise in navigating and bridging the gap between different functions will be pivotal in creating a cohesive and efficient revenue operations ecosystem that maximizes the value of third-party tools across the organization.

What you’ll do

• Tool evaluation and implementation - You will conduct thorough assessments of third-party tools to determine their compatibility with our business objectives and requirements. You will also be responsible for the implementation of selected tools.
• Tool optimization - You will continuously iterate on existing processes and setups to ensure innovation within our technology stack according to the business objectives.
• Tool integration - you will work closely with engineers and other teams to ensure technologies are nicely integrated in our stack to ensure data accuracy and workflow efficiencies.
• Training and documentation - You will collaborate with the digital enablement team by providing them with documentation which they use as input for training and playbooks. Occasionally you will host training sessions to educate our internal users.
• Commercial team support - You will support our users by troubleshooting issues, reviewing campaign setups and providing support through incoming tickets.
• Data Management - You will ensure accurate and consistent data flow between third-party tools and internal systems, implement governance practices to maintain data integrity and reliability.

Who you are

• Bachelor’s degree in Business, Marketing, Finance, Information Technology, or a related field.
• 5-7 years of experience working in Revenue Operations, Marketing Operations or Sales Operations with a focus on third-party tools.
• Experience in managing tools like Aircall, DocuSign, Marketo, Calendly, LinkedIn Sales Navigator, or other sales and marketing tools.
• Experience in working with APIs
• You have experience working with multiple teams and coordinating different requests.
• Solid analytical skills and a strong understanding of technical concepts.
• Excellent communication skills, facilitating effective collaboration with both technical and non-technical teams.
• Demonstrated autonomy in managing projects and making decisions, with a keen desire for personal and professional growth.
• Strong problem-solving abilities and capacity to handle ambiguity and uncertainty with a proven track record of successful outcomes.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.