Service Delivery Manager

Werken bij Thales Cyber Defense

Thales Cyber Defense

We are an engineering company that for almost a century designs, builds and maintains mission critical information systems for defense, space, aerospace, transport and communications. In these critical areas you can’t afford to fail so we always deliver.

Whatever it takes

When an organization engages with us, we will strategize, improve and augment their defenses against any cyber-attack. To keep organizations ready and alert for all threat scenario’s we will regularly simulate attacks to build their resilience. We encrypt and safeguard access to mission critical data, we gather threat intelligence and monitor both IT and OT environments to detect attacks timely and then respond decisively. Not only to prevent or minimize the damage but also to help the organization evolve to a higher level of cyber resilience, accelerating digital transformation with trust and confidence.

When it matters most, they call us.

Service Delivery Manager

About the job

You will be part of the Thales Cyber Defense team where you will be part of the backbone of the Security Operations Centre. You will be performing the following tasks:

• Be the pivot between customer and SOC
• Be part of the team to sell, build and run the Managed Security Services
• Be part of the team to create, shape and answer customer demand
• Advise on onboarding activities for new customers, creation of SLA’s, Operational manuals and to be implemented use-cases
• Manage the security service by continuous improvement, by strategizing, improving and augmenting the customers defenses.
• Be an active part of Cyber Defense team
• Provide and manage support and advice to our customers on security matters

About you

You have an affinity with cybersecurity. You have worked in a Operations environment and you understand the processes and procedures that are used to deliver a service. You can manage not only the customer but you are also his partner. You are capable of managing & planning the stream of activities caused by the continuous improvement cycle where are in, in order to cope with the ever changing security landscape.

Thales offers

• An opportunity to join a team that wants to become the best cybersecurity team;
• Exciting and challenging projects for the critical infrastructure sector and defence clients;
• A team that will grow rapidly in the coming years with lots of opportunities for you;
• Room for and attention to personal development and personal initiative;
• The opportunity to grow within the organization, for instance on a technical, managerial, commercial or international level;
• An open and flexible work environment where a good work-life balance is considered important;
• Excellent work conditions, with 40 holidays a year, among other benefits.

“Bij Thales krijg ik alle kansen en de ruimte om mijzelf verder te ontwikkelen, en dat als onderdeel van allerlei gave processen en projecten binnen de organisatie!”

Anoek Trainee

“Wat het voor mij aantrekkelijk maakt om hier te werken, is de diversiteit in opdrachten en het werken in verschillende teams met diverse disciplines. Zo blijf je jezelf ontwikkelen binnen het cyberdomein.”

Maurits Cyber Engineer

Diversiteitsstatement

We vinden dat je baan de juiste work/life balance moet ondersteunen en het platform is om jóuw ambities waar te maken. Dat betekent dat gelijke kansen, inclusiviteit en een informele cultuur een essentieel onderdeel uitmaken van ons succes. Maar ook dat jouw gezondheid en geluk voor ons erg belangrijk zijn! Daarom bieden we je de flexibiliteit om te doen wat voor jóu belangrijk is; of dat nu parttime werken is, of werken vanuit huis, of de mogelijkheid om flexibel te zijn in je start- en eindtijden, we denken met je mee.

Security Requirements

In lijn met de basisbeveiligingsvereisten van Thales vragen wij kandidaten mogelijk om bewijs omtrent identiteit, werkvergunning en arbeids- plus opleidingsgeschiedenis. Sommige vacatures vereisen ook een security clearance die verdere informatie vereist. Voor meer informatie over wat er nodig is voor bepaalde security clearance, raadpleeg dan de General Intelligence and Security Service.