Product Manager Intern – Toll Price API (TomTom TTI)

TomTom is seeking a highly motivated Product Manager Intern to join our TTI Toll Price API team.

You will support the definition, launch, and continuous improvement of a new toll cost calculation API—a product critical to helping enterprises and automotive customers accurately price and manage road tolls worldwide. This is a high-impact position offering hands-on experience with API product management, stakeholder collaboration, and agile software delivery.

What you'll do

• Product Requirements Analysis:
• Assist in gathering, documenting, and refining product requirements for the Toll Price API, focusing on customer use cases such as “bring-your-own-route” toll calculation, vehicle parameter customization, and real-time pricing for fleets, ride-hailing, and OEMs.
• Translate high-level product goals into actionable user stories and acceptance criteria for engineering teams.
• Market & Competitive Research:
• Benchmark industry-leading toll APIs (e.g., HERE, PTV) and articulate what sets TomTom's solution apart—such as dynamic, real-time pricing and map-agnostic design.
• Analyze user pain points and research enterprise fleet, ride-hailing, and automotive customer needs.
• Product Scoping & Prioritization:
• Work with product managers to clarify core and future product scope:
• Which user segments and regions to prioritize
• Which capabilities belong to the MVP versus future releases (e.g., per-segment cost breakdown, multi-route queries, geographic provider selection).
• Contribute to backlog grooming and define out-of-scope features.
• API & Technical Documentation:
• Collaborate with engineering and DevOps to document API endpoints, wrapper design, and data flows (focusing on vehicle parameters, route input, result anonymization, and third-party integrations).
• Support creation and testing of API specifications and user workflows.
• Operational Excellence & Performance:
• Collect and interpret usage and performance metrics (e.g., latency, API calls, error rates) to identify opportunities for improvement.
• Track team progress against key success metrics: adoption, onboarding, commercial conversion, and support tickets.
• Stakeholder Communication:
• Help facilitate communication across product, engineering, and business stakeholders (Sales, Tech LT, OEM partners).
• Contribute to executive update materials and product review discussions.

What you'll need

• Currently pursuing a Bachelor’s or Master’s in Business, Computer Science, Engineering, or related field.
• Strong analytical, research, and organizational skills.
• Excellent written and verbal communication in English.
• Interest in geospatial technology, APIs, and B2B product development.
• Experience with agile methodologies and JIRA/Confluence is a plus.
• Ability to thrive in a cross-functional, fast-paced environment.

What you'll learn

• First-hand exposure to API product management, technical scoping, and agile delivery.
• Building products at the intersection of mobility, logistics, and digital mapping.
• Defining KPIs and measuring real-world adoption of enterprise SaaS solutions.
• Working with internal stakeholders and external partners in a tech-driven, globally distributed team

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