People Operations Specialist (NL)

Greetz was founded in 2004 as the first online service for greeting cards in the Netherlands. Since then, we’ve grown into the Dutch market leader in greeting cards and the leading online platform for personal surprises such as flowers, balloons, food and beverages, and photo gifts. Whether it’s the production squad in Almere or the commercial team in Amsterdam, together we share one mission. A mission to empower you to build stronger relationships by delivering heartfelt messages and thoughtful gifts. In 2018, Greetz joined Moonpig in the UK to form the Moonpig Group. A collaboration based on shared values, standards, and business goals. With a team of more than 140 enthusiastic people in the Netherlands, we’re driven by the desire to let Greetz flourish and expand even further. Because whatever you send via Greetz, the end result is always a smile. And we could never get enough of that.

We are seeking a smart and results-oriented People Generalist with Dutch employment (law) expertise to join our People Team and be based in Almere, Netherlands. You will play a key role in managing our local employees’ experience day to day and ensuring our HR ways of working are effective, aligned with our company's goals and values and comply with local employment law and cultural expectations.

About Us:

We are dedicated to creating memorable gifting experiences for our customers, and we believe that our employees are the heart of our success. As the People Generalist for the Netherlands, you will be responsible for fostering a positive and engaging work environment for our team members.

As the sole People team representative in the Netherlands, you'll play a vital role in fostering collaboration both locally and across the Group People team based in the UK. Your mission is to harmonise our approach by finding the sweet spot between global consistency and local adaptation tailored to the Dutch-specific needs/regulatory requirements. Active listening, persuasive communication, and bridging cultural nuances between the Netherlands and the UK will be crucial to your success in this exciting and impactful position.

This is an exciting role with lots of autonomy, opportunity to make a difference and great progression prospects.

What you'll be Doing:

• Manage the payroll process in the Netherlands working with external payroll providers to ensure accurate and timely payroll processing.
• Policy development and implementation: Manage the right HR policies and ways of working
• Own and execute day to day HR operations including contracts, onboarding, benefits, support, and offboarding
• Employee Relations: Provide credible, useful day to day guidance to our employees and managers in line with our policies and local employment law
• Legal compliance: Maintain a thorough understanding of Dutch labor law and its implications for HR decisions - suggest any changes to our global policies, ways of working or communications that are important for compliance
• Collaborating with the People Partnering team to support HR Business Partners on People Plans affecting the Netherlands workforce, ensuring clear communication that enables them to build strong, effective relationships locally.
• Benefits administration: Manage benefits utilisation, supplier relationships, and administration.
• Review and optimise HR processes: Identify opportunities to improve efficiency and effectiveness, focusing on key milestone events like onboarding, annual reviews, promotions, and offboarding.
• Technology and systems management: Own people systems and reporting, ensuring data accuracy and leveraging available technologies to enhance employee value proposition.

About You:

• Fluency in Dutch and English
• HBO or Bachelor qualification in Human Resources
• Solid experience as an HR generalist or HR Manager in a global fast-paced environment (experience in e-commerce, media, or technology preferred)
• Strong working knowledge of Dutch employment law
• Experience with Works Council as a stakeholder
• Credibility - such that you can work well individually, take ownership, and educate others (on People matters / on the right local approach)
• Excellent communication and interpersonal skills with the ability to listen, influence and build relationships.
• Proven track record of managing payroll.
• Great attention to detail and delivering what is required, on time, to a high standard.
• Creative yet pragmatic approach to problem-solving.
• Ability to prioritise, make the right judgement calls, adapt, and thrive in a dynamic and rapidly changing environment.

Moonpig’s Commitment to Equality, Diversity and Inclusivity

At Moonpig Group, we’re committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way. We’re proud to have several employee-led committees within our organisation, including the LGBTQ+ Committee, The Gender Balance Committee and our Moonpig Against Racism Committee. We’ll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.