Product Specialist

At Gradyent we're looking for a Product Specialist to join our team.

Note: this role is only open for those already based in The Netherlands

About Gradyent

Providing heating and cooling for homes, buildings and industry accounts for roughly 50% of global energy consumption. Smart production, exchange, and consumption of heat in heating grids is the most significant opportunity for cities and industries to decarbonise. Yet, as heating grids transform towards renewables, they become increasingly complex and require a new approach to control and design.

Gradyent is a leading software provider that helps cities and heavy industry decarbonise faster by digitising, optimising, and transforming their heat networks with our Digital Twin. We are scaling the platform globally and looking for a driven Senior Product Analyst to support our product team.

What you will do

As a Product Specialist at Gradyent, you will be part of the Digital Twin Core team that builds the core of our Digital Twin platform. You will work closely with the Product Core Group, which is the cross-functional team driving product management within our company.

You will play an essential role in our product discovery and definition processes, and drive an important part of our product operations. Your primary responsibility will be to help us organize and build a system to maintain a consistent overview of our product knowledge and functionalities, and drive quality and clarity on our product definition from ideation to start of development.

As part of your role, you will play an active role in pre-sales and early phases of large/complex projects, where you will support in reviewing client requirements and translate them into high level refinement for the product teams. You will do this in close collaboration with our commercial and customer operations teams.

You will also contribute to building out our user analytics capabilities. This involves introducing product analytics and engaging with our operations team to collect, categorize, and analyze customer usage data. Your insights will help shape data-driven decisions, optimize user experience, and identify areas for product improvement.

Lastly, you will get the chance to contribute to maturing our product management practices and, together with the Product Core Group, set our product vision and strategy.

Responsibilities

• Collaborate with product engineering teams and domain experts to organize comprehensive knowledge about our product. Foster a unified understanding of the product’s features, use cases, and the benefits they bring to our customers in a coherent system that you build out over time.
• Support the entire process of translating requirements (functional and non-functional) from new, complex, high-impact projects into internal user stories and required product capabilities for our development teams.
• Work closely with our product development teams to estimate the effort required for each initiative and align those initiatives with the general product roadmap
• Evangelize user-centric thinking and train our organization on proficiency in writing and documenting requirements, use case, user stories and drive product excellence
• Introduce product analytics and engage with our operations team to collect, categorize, and analyze customer usage data

In addition, there is the possibility (but not hard requirement) to contribute to our product management practices. This can be translated in responsibilities such as:

• Collaborate with the Product Core Group to establish a clear product strategy and roadmap.
• Continuously identify areas for process improvement within our product management practices.

What You Bring

• MSc or higher in engineering, physics, data analytics, computer science or related
• 3+ years of experience in a technical product (management) role or consulting within energy/engineering or related sectors
• Strong stakeholder management skills. You are capable of aligning and balancing the needs of diverse internal and external stakeholders, communicating effectively across disciplines, and facilitating productive collaboration that drives decision-making and builds trust.
• Strong business acumen with solid grasp of engineering context
• Self-driving with ability to take full ownership of your work
• Comfortable with ambiguity and change in a fast-paced environment
• Ability to organize complex requirements into a coherent structure, ensuring clarity and alignment with project goals.
• The ability to capture nuances and specific details from extensive documents without losing sight of the overall strategic goal.
• Effective collaboration with stakeholders, including clients, engineers, and domain experts.
• User-Centric mindset, prioritizing the end user’s experience and value for user/client.
• Data-driven decision making mindset to inform product choices
• Familiarity with tender processes is a plus.

Fluent in English, Dutch language is a plus.

Find yourself checking a lot of these boxes but doubting whether you should apply?

At Gradyent, we support a growth mindset for our teams through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.

What We Offer

• A very ambitious scale-up: raised Series A from an international consortium of investors in the sustainable energy industry, on the path to series B.
• The chance to have a direct impact on sustainability and energy transition.
• An international, inspiring environment of brilliant, fun, creative professionals. A fast, dynamic and high-performance culture open to new ideas and full of learning opportunities.
• A competitive salary with a variable incentive (SAR) on top.
• An excellent benefits package including an NS business card and fantastic team events.