NWC HV Quality Manager - Delft

About Prysmian

We are global cable player leading the energy transition and digital transformation. With over 150+ years of experience, 33,000+ employees, 52 countries, 100+ plants worldwide, we drive new forms of energy and information to each and every corner of the earth.

Join the world leader in data communication, telecommunications, and fiber optic industry: Prysmian. With a global network of locations and customers, there are always enough challenges to tackle making working at Prysmian a dynamic and rewarding experience!

About The Role

As a Quality Manager you will ensure the highest standards of quality within the plant in Delft for the Network Components Business Unit.

Your main responsibilities:

• Quality Management System: Maintain and update the local QMS in alignment with Group and BU PQMS, and verify its application.
• Analyze data and manage Quality Continuous Improvement projects.
• Customer Claims: Resolve internal and external customer claims.
• SAP and NCR Tools: Manage SAP claim and NCR tools, including reporting.
• QMS Certification: Coordinate third-party QMS certification activities.
• Customer Inspections and product FATs: Handle customer FAT, inspections and audit. Manage documentation and prepare inspection and quality control plans.
• Non-Conformities and Improvement Projects: Analyze data and manage Quality Continuous Improvement projects.
• Internal Audits: Conduct internal process quality audits triggered by poor quality KPIs, specific issues, or new process validations.
• Supplier Quality: Manage supplier quality-related activities.
• Product Type Test Approvals: Collaborate with other functions for product type test approvals.
• Support the 6S program, taking the lead in assigned areas.
• Collaborate with R&D, manufacturing, and other functions for products' type approvals.
• Ensure proper use of quality tools (NCR, Claims Management, Audit checklists, etc.) and consistency of reported data and KPIs.
• Manage resources (human & material) and ensure optimal organization, including the final test laboratory.

Who are we looking for?

• 5 years of experience in Quality, preferably in an industrial environment.
• Engineering degree strongly preferred.
• Knowledge of ISO9001 and other quality management standards.
• Proficiency in quality tools (Pareto charts, Cause and Effect diagrams, 5Why’s, Run charts, etc.) and basic knowledge of 6S and Lean Six Sigma methodologies.
• Excellent communication, negotiation, and teamwork skills.
• Ability to react flexibly to situational needs and solve problems collaboratively.
• Proficiency in MS Excel and SAP.
• Accuracy and proactiveness.
• Ability to manage inter-departmental and multicultural relations.

What do we offer you?

• A challenging position in an innovative production environment.
• 27 vacation days and 13 ATV days based on a full-time employment contract.
• Opportunities for professional growth and development within a global leader in the industry.

Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

About Us

Prysmian is a global cabling solutions provider leading the energy transition and digital transformation. By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation, and a strong customer base, the company is well-placed to capitalise on its leading positions and win in new, growing markets. Prysmian’s business strategy perfectly matches key market drivers by developing resilient, high-performing, sustainable and innovative cable solutions in the segments of Transmission, Power Grid, Electrification and Digital Solutions. Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, about 30,000 employees, 108 plants and 26 R&D centres in over 50 countries, and sales of over €15 billion in 2023.