Intern UI/UX Procurement (non-thesis)

Intern UI/UX Procurement

You will play a critical role in the design, build, and execution of customer journey mapping for our end-to-end (E2E) application tailored to optimize third-party product processes. This position offers a unique opportunity to work at the intersection of business strategy, procurement and customer experience, providing impactful solutions that enhance client satisfaction and business growth.

Start date: 1st September 2025

Length: 5-6 months

Availability: 32-40 hours/per week

Type: Non-thesis internship

Your role:

• Collaborate with cross-functional teams (including product management, UX designers, and procurement) to understand and analyze the current application features and user interactions.
• Conduct comprehensive research on customer needs, expectations, and pain points in the third-party products domain, leveraging both qualitative and quantitative methodologies.
• Design customer journey maps that illustrate insights and findings, identify touchpoints, and recommend improvements for enhancing the user experience.
• Build prototypes and models that test and validate journey mapping hypotheses and assumptions.
• Execute and implement journey mapping strategies, measuring their impact on customer engagement and satisfaction.
• Present findings, collaboratively discussing insights and strategies with stakeholders to drive continuous improvement in the application.
• Assist in creating documentation, reports, and presentations to support business cases and project proposals.

You're the right fit if:

• Currently enrolled in or recent graduate of a degree program focused on International Business, Marketing, Business Development, or a related field.
• Strong analytical and problem-solving skills with keen attention to detail.
• Excellent communication and interpersonal skills, with the ability to engage effectively with multi-disciplinary teams and global clients.
• Proficiency in using data analysis tools and customer journey mapping software [mention any specific tools/software if necessary].
• A proactive and self-driven approach with a willingness to learn and adapt to new challenges.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with UX design principles and methodologies is a plus.
• Previous experience with customer journey mapping or similar projects is a plus.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

In return, we offer you

A non-stop growth opportunity within a global multinational company. In addition, we also want to remunerate you well for the opportunity. This includes:

• Monthly full-time allowance between €500 - €700 gross, depending on your education level and if you need to relocate to The Netherlands. Part-time internships receive the allowance pro-rata.
• Housing compensation. Should you need to relocate to near our office, we’ll offer you a monthly allowance of €300 net if location is in the vicinity of Amsterdam, €255 net for all other Philips locations. To be eligible, we’ll just ask for the rental contract from your landlord, and your usual home-work travel distance needs to be more than 50 km or 1.5 hours of travel time (for a one way trip).
• Travel compensation, if you are not eligible for a free public transport card; you will receive max. €192 net as a monthly allowance.
• Paid holidays per internship term.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.