Sales & Operations Execution Lead

Sales & Operations Execution Lead at Swapfiets

Ready to join the ride of your life?

At Swapfiets, we’re on a mission to make biking the easy, sustainable choice for everyone. We keep our members on the go by providing a high-quality ride, including free check-ups and repairs. Joining us means becoming part of this purposeful mission, and working alongside a great team in a fast-paced, fun environment to make it happen!

Start rolling up your sleeves.

This role is available until the end of 2025, with the possibility to extend. The goal of this role is to ensure smooth, efficient execution of the tactical Sales & Operations Execution (S&OE) process by translating long-term Sales & Operations Planning (S&OP) plans into clear, weekly actions. It focuses on balancing demand and supply, managing inventory levels, and maintaining high service performance while optimizing logistics costs. By coordinating closely with cross-functional teams and making data-driven decisions, the role helps prevent stock issues, supports repair scheduling, and drives continuous improvement across short-term supply chain operations.

How you pedal us forward!

• Responsible for running and improving the tactical Sales & Operations Execution (S&OE) process. This role helps turn long-term Sales & Operations Planning (S&OP) goals into clear, week-by-week actions to keep the supply chain running smoothly.
• Works closely with the logistics manager and lead to handle day-to-day planning, ensuring demand and supply stay balanced, risks are managed, and deliveries happen on time. Keeps a close eye on inventory levels and key stock metrics to guide supply decisions—especially in tight stock situations—by aligning with the Supply Chain Manager or Commercial Lead on allocation priorities.
• Also plays a key role in keeping service levels high while optimizing transport and handling costs. Helps with detailed repair scheduling to make sure weekly repair plans match demand.
• Supports smooth supply chain operations, including truck planning, and works closely with marketing, stores, and logistics teams to share updates, gather input, and solve short-term issues.
• Flags potential out-of-stock risks, tracks KPIs, analyses performance data, and provides reports to identify areas for improvement. Also pitches in with the S&OP process and other supply chain activities when needed.

The gear you need!

• Should be available immediately
• Higher vocational / academic working and thinking level on a technical/supply chain level;
• 5 - 7 years of relevant working experience;
• Supply chain expert with advanced knowledge of S&OE and S&OP.
• Minimum 1 year of working on planning processes as decision maker
• Social, approachable team player with excellent communication skills, both written and verbal
• Able to work under pressure
• Strong analytical & data skills and ability to transform them into a comprehensive plan.
• Fluent in English and local language (nice to have).

Benefits for a smooth ride!

• Your own Swapfiets (lend-lease) 🚲!
• 32 vacation days (based on a full-time contract);
• A pension plan and a discount on your health insurance;
• MacBook or a Windows laptop (what you prefer);
• Lots of responsibility, challenging work, and friendly colleagues;
• Travel allowance (if you live more than 11 km away from the office, otherwise you’ll just use your Swapfiets, right.. 😎?);
• Delicious lunch at the office for a small contribution;
• Urban Sports Club for Business arrangement (to promote your healthy lifestyle!);
• Learning programs developed by our L&D department;
• Lots of workshops and inspirational talks;
• One day off per year to do voluntary work paid by Swapfiets;
• Flexibility in working from home/ at our office at the Molukkenstraat.

Peddling towards inclusivity at Swapfiets!

At Swapfiets, we believe in the power of diversity and inclusivity. While we’re proud of our progress, we know there’s more to do. Research shows underrepresented groups often hesitate to apply unless they meet all requirements—but we don’t check all the boxes either! We value equal opportunity, unique perspectives, and diverse experiences. So, even if you don’t see yourself represented on our team, we encourage you to apply—because when we pedal together, we go further!

Highlighted Perks

• Free Swapfiets
• Fun working culture
• Growth opportunities
• Supportive team
• Learning opportunities

Why you should ride with us

Working at Swapfiets means joining the ride of your life. We pedal with purpose, knowing our work drives real impact for people, cities, and the planet. With a supportive team, open communication, and a flat structure, you’ll always have others cheering you on. As we move fast and tackle the unexpected twists along the way, we make sure the journey stays exciting, rewarding, and, most importantly, fun!

Employee stories

‘’The ability to improve lives through simple yet effective solutions is something I find very fulfilling”
Lea Store Associate in Oldenburg, DE

“The whole atmosphere is enjoyable, I had fun in all the teams that I was part of.”
Justin Store & Field Manager in Rotterdam, NL

“I've worked in various places, and this culture really sets itself apart”
Rory Country Manager UK

“Although Swapfiets works globally, it still feels warm & local.”
Bram Warehouse Manager in Groningen, NL