Quality Coordinator - Personal & Home care products

Be the driving force behind quality and compliance in a fast-paced international supply chain

Work across diverse brands, make a real impact, and grow with a company that values ownership, expertise, and continuous improvement.

At West Coast Supply Group, we are on a mission to deliver high-quality, compliant, and trusted products across global markets. To support our continued growth, we are looking for a Quality Coordinator with a strong background in personal and home care products to join our team.

In this cross-divisional role, you will drive the implementation and monitoring of quality and compliance processes, ensuring our products and operations meet international regulatory, safety, and internal quality standards. You will act as the bridge between departments, suppliers, and external compliance partners—making sure every detail, label, and process aligns with EU and international requirements.

What You’ll Do

• Quality Assurance & Compliance
• • Design and implement scalable quality and compliance processes aligned with divisional goals
  • Lead and manage CAPA processes and internal audits; support external audits and certification
  • Document and maintain SOPs, work instructions, and compliance documentation
  • Monitor key quality performance indicators and support improvement initiatives
  • Coordinate export documentation with authorities (e.g. NVWA)
  • Review and maintain supplier documentation for legal and safety compliance
  • Oversee product specs, labeling, stickering requirements, and GS1 registrations
  • Ensure compliance with EU 1169/2011 and EU 648/2004 regulations
• Documentation & Data Management
• • Maintain accurate and accessible compliance data and documentation
  • Collect and organize compliance documentation from brand owners and suppliers
  • Ensure traceability and structure in all documentation workflows
• Advisory & Cross-functional Support
• • Advise Marketing and Commercial teams on packaging and labeling compliance
  • Coordinate with external partners like KTBA, SGS, and Buyersdock
  • Support complaint handling with accurate quality documentation
  • Lead compliance audits at warehousing, repacking, and translation partners
• Training & Communication
• • Deliver internal training sessions on quality and compliance best practices
  • Keep teams updated on relevant regulatory changes and requirements
• Process Optimization
• • Identify opportunities to improve compliance processes for scalability and efficiency

Who You Are

• Bachelor’s degree (HBO) in Quality Management, Regulatory Affairs, or a related field
• 4+ years of experience in quality assurance or compliance within a regulated industry
• Proven experience with personal & home care products is a must
• Familiar with European repackaging laws and relevant legislation (EU 1169/2011 & 648/2004)
• Experienced in GS1 registration and managing certification processes
• Able to assess processes and documentation for compliance with legal standards
• Strong communicator, fluent in English (written and verbal)

Why Join Us?

You’ll play a key role in shaping the quality and compliance function within a dynamic international supply chain environment. This is your chance to work across multiple brands, make a visible impact, and grow with a company that values expertise, ownership, and continuous improvement.

Being part of West Coast Supply Group means:

having the freedom to find your own winning formula. We are a multicultural (we currently have 30+ nationalities in our team) and dynamic group of individuals, who all share a top-scoring mentality and a commercial mindset. You will feel part of our team, meet amazing colleagues, and make new friends in no time. West Coast Supply Group’s people make it a power factory; the open-minded and collaborative team is key to (y)our success: we cheer each other on, you can ask for help, and you have the freedom to be your own entrepreneur.

You can look forward to:

• A competitive salary & benefits à la carte package, including options for selling and buying vacation days, a Diversity Day and much more…
• A customised plan with your personal and professional goals and growth opportunities
• Open ears for your innovation and ideas, and room for realising them
• A warm and healthy lunch in our restaurant
• An after-lunch stroll along the beautiful canals of Leiden, right outside the office or the time to challenge your colleagues to a game of ping pong, darts or table soccer
• A celebratory kroket: every great deal gets cheered on with a free kroket for everyone. Yay!
• A drink at the bar on our top floor every Friday afternoon
• Awesome team events and legendary annual parties