Business Development & Customer Onboarding Specialist - German Speaking

Business Development & Customer Onboarding Specialist - German Speaking

Combining new business acquisition with customer onboarding to drive growth for Teamleader Focus within the German market.

Job description

• Role: Business Development & Customer Onboarding Specialist - German Speaking

• Scope: Combining new business acquisition with customer onboarding to drive growth for Teamleader Focus within the German market

• Level: Junior

• Language requirement: German (native/ bilingual) and English (fluent)

• Location: Ghent, Belgium or Amsterdam, the Netherlands or remote from Germany

• Timing: ASAP

Who are we and why should you care?

Teamleader is a SaaS scale-up born in 2012 in Ghent, Belgium, and part of the Visma Group since 2022. Our mission? To make work easier, not harder, for small and medium-sized businesses.

Here’s what we bring to the table:

• Teamleader Focus: the all-in-one tool that helps small businesses optimise CRM, projects, and invoicing.

• Teamleader One: the go-to e-invoicing software that self-employed pros can count on.

We're looking for a Business Development & Customer Onboarding Specialist to join us on our mission

As a Business Developer & Customer Onboarding Specialist at Teamleader, you’ll play a key role in growing Teamleader’s footprint in Germany while ensuring new customers start their journey with us on the right track. Here’s what you’ll focus on:

• Drive Growth: Spot opportunities and build partnerships to expand Teamleader’s presence in Germany.

• Generate Leads: Develop smart strategies to fill your sales pipeline and convert prospects into loyal customers.

• Seamless Onboarding: Guide new German customers through onboarding, helping them unlock the full potential of our platform, also deliver personalized sessions to integrate our solution into clients’ workflows effortlessly.

• Be the voice of the Customer: Collect feedback and share insights to shape our product for the German market.

• Team Collaboration: Partner with marketing, product, and customer success teams for a cohesive approach.

• Track Success: Monitor KPIs, adjust tactics, and exceed targets like a pro.

Why others chose Teamleader: we're lively, not corporate

We have the energy and boldness of a start-up and the expertise and pragmatism of a scale-up. The result: a team of both young and seasoned professionals led by supportive and approachable managers who give recognition and rewards for hard work. You’ll be working in a fast-paced tech environment with open feedback culture and room for initiatives as well as ideas. You’ll have plenty of room to apply your personality, express yourself, and impact our course of action with your insights or ideas.

On top of that, you’ll get:

• An extensive training budget

• A personal tooling budget, to make working from home as comfortable as from our offices.

• Daily budget-friendly in-house prepared lunch and dinner options (only in our Ghent office), as well as Friyays and numerous sport initiatives (only for colleagues in our Amsterdam and Ghent offices)!

• Our long-lasting dedication to employee well-being, just take a look at our career page and Instagram to see how we keep the Team(leader) spirit going.

We value diversity

Our ambition is to build and sell a product that helps everyone everywhere (starting with Europe) to work smarter, so we want our team to reflect that. We believe that a diverse, inclusive working environment is crucial to realise that ambition, so we’re committed to continue to build and cherish a culture where every colleague feels welcome, appreciated and heard.

Job requirements

You’d be a great fit for this role, if you:

• Have experience: You have at least 1 year of experience in business development, new business acquisition, customer success, or a similar customer-facing role, ideally in SaaS. A track record of meeting or exceeding sales or onboarding goals will be an advantage!

• Speak these languages: Fluent in German and proficient in English.

• Are communicative: You’re a people person with excellent communication skills to engage customers and collaborate with teams.

• Are tech-savvy: You enjoy working with tech solutions and experience with CRM tools (e.g., HubSpot, Salesforce) is a plus.

• Are results-oriented: You know how to spot opportunities, close deals, and achieve targets.