Senior Core Account Solution Engineer, NGO

Senior Core Account Solution Engineer, NGO

Description

Salesforce for Nonprofits is committed to and focused on increasing the innovation and efficiency of nonprofit organisations. The more missions we support, the more we invest back into communities, creating a cycle of good. We’re looking for exceptional candidates to join our Solution Engineering team within Salesforce for Nonprofits.

As a Solution Engineer, you’ll act as a trusted advisor to customers across EMEA — demonstrating Salesforce’s power, shaping go-to-market strategies, and creating assets to support the broader team. You'll uncover customer needs, map them to Salesforce solutions, and help lead account teams to drive opportunities to success.

• Deliver customized, story-driven demos that highlight business value and solution advantages.
• Research and develop technical perspectives aligned with industry trends and customer goals. Present Salesforce value and benefits to both technical and executive audiences.
• Support customer-facing events to help drive pipeline growth, marketing activities and deliver customer innovation presentations.
• Complete training and certifications to stay current and effective.
• Set and achieve quarterly and annual goals with your manager.
• Manage multiple projects effectively in a fast-paced, high-energy environment.
• Support RFP/RFI processes by coordinating responses and contributing to executive summaries.

Required Experience:

If you’re passionate about nonprofits and technology, think strategically, and are committed to customer success, this role could be a great fit for you.

• The ideal candidate has a background and passion in non-profit management and operational roles, salesforce technology and/or enterprise technology sales.
• Salesforce platform experience (pre-sales, implementation, or post-sales) is a plus.
• Ability to thrive in a fast-paced, team-selling environment.
• Skilled at solving business and technical problems across all levels. Naturally curious, problem-solver, quick learner, and highly self-motivated.
• Strong critical thinking, strategic vision, and communication skills.
• Excellent time management, prioritization, and collaboration skills.
• Ability to travel domestically and internationally

Preferred Qualifications:

• Experience with Salesforce Clouds, AI, Agentforce
• Salesforce certifications; Admin 201 and Nonprofit Cloud Consultant certifications
• Pre-sales selling, consulting or professional services experience.
• Languages: French and / or Spanish strongly preferred.

Equal Opportunity Statement

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Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Salesforce welcomes all.