Client Solution Engineer - Mulesoft

Description

At MuleSoft, a Salesforce company, our mission is to help organisations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Spotify, McDonald’s, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company is our number one priority. We are committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work diligently to build this culture, and are proud to have been named the #1 Top Workplace in the Bay Area and the best place to work 6 years in a row.

Job Details

Mulesoft is hiring for an experienced Client Solutions Engineer to join our super dedicated Pre-Sales Solution Engineering team, who are instrumental to MuleSoft’s growth.

As a Client Solution Engineer, you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.

This role acts as a Trusted Advisor to our customers whilst aiding their transformational journey. You'll be at the forefront of shaping how organisations can transform with Mulesoft’s products to achieve their business outcomes.

Responsibilities include:

• Function as internal and external key thought leader within your domain
• Establish high technical credibility and professional rapport with internal stakeholders and clients.
• Contribute to Mulesoft viewpoints for the (B)NL market, delivering demonstrations, business value assessments and other impactful go-to-market assets
• Actively enable the broader Solution Engineering team and multi-functional distribution team to more effectively position the value of the solutions within the Salesforce portfolio
• Collaborate effectively with other Solutions resources across the ecosystem
• Convey a deep understanding of the client’s industry and technology as it pertains to Mulesoft’s solutions
• Develop and deliver innovative custom solutions, build and present customised demos of Mulesoft products including solution concepts to key decision-makers to address their business issues and needs showing business value
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
• Attain quarterly and annual objectives assigned by management
• Respond efficiently to market consultations, RFI's and RFP's
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives

Skills Required

• Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organisation.
• Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences
• Ability to establish trust with clients and to influence key decision makers
• Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs independently
• Able to demonstrably lead architectural discussions
• Proven time management skills in a fast paced team environment
• Ability to work as part of a team to tackle problems in dynamic, energizing environments
• Inquisitive, practical, and passionate about technology and sharing knowledge and best practices
• Ability to travel as needed and to work flexible hours
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
• Fluency in Dutch and English

Skills Desired

• Mulesoft Product knowledge and certifications
• General or specific experience in Integration/API technology, AI and Data topics
• Hands-on development experience and ability to code and debug against APIs is preferred
• Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferred
• Recognised qualifications attained from other technology vendors or accredited institutions
• Deep understanding of the business requirements of customers within multiple industries and being knowledgeable of industry-specific solutions

Benefits & Perks

Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more

Equal Opportunity Statement.

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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