Contract Specialist North Europe

Join Stryker's Award-Winning Culture

Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture. We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job Description

Contract Specialist North Europe

The Contract Specialist is responsible for owning and driving in-country process for service contract renewals and warranty expirations, additional coverage, and generating contract revenue. They will own the functions of inbound lead generation, lead nurturing and revenue generation. The Contract Specialist will work closely with local Marketing and Sales leaders to build and create ROI’s (data and presentations), proposals, and strategies for presentation.

The Contract Specialist will support the North Region for ProCare Services and can be based in our Amsterdam or Malmo office.

What you will do:

• Relationship & engagement with Sales Partners (RSM/REPs/BUDs/PMs)
• Managing all renewals, opportunities & strategies for service contracts together with divisional sales teams
• Generate and communicate new leads to designated Sales Representatives & indirectly influence a team of sales representatives to manage new contracts and renewals
• Identify opportunities for existing/new customers
• Work cohesively to educate Sales Representatives and team members on service contract pricing and strategies
• Manage contracts prior to expiration of warranty & licenses
• Communicate ProCare value proposition to internal & external stakeholders
• Prepare and communicate product information (such as review of repairs, failures etc.) for internal and external customers
• Participate, facilitate usage and provide feedback for sales tools such as Nexus, Power Bi, Quoting tools
• Work with respective marketing and sales, ensuring service revenues are optimized in line with product obsolescence
• Develop and Manage Renewal Strategy, renew contracts prior to expiration date, and increase renewal rate as specified in business objectives

What you need:

Required:

• College or university degree
• 1-3 years in a customer facing role
• Advanced knowledge of MS Excel, MS Outlook, MS Word, Internet
• Good ERP system knowledge

Preferred:

• Knowledge of Power BI and data analysis

What we offer:

• Flat hierarchies and responsibility. Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks.
• We grow talent. At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.
• Team spirit & engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions.
• Competitive salary and Benefits. With us, you will receive a competitive salary and benefits commensurate with your job.
• Recognition of your performance. At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level.
• Stryker Women's Network (SWN). The SWN is committed to an open and modern corporate culture that fosters the development of talented and dedicated women. SWN is open to all employees and strongly advocates an inclusive work environment.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.