Key Account Manager

Key Account Manager Opportunity at Filoform

About Filoform

At Filoform, our purpose is to create innovative solutions that make the energy & telecommunications industry safer, more efficient, and more sustainable. We are a leading manufacturer of sealing and protection products, with a reputation for quality and reliability that spans decades. Based in the United Kingdom, Netherlands, and Germany, our key values include stability, responsibility, and creativity. We believe that these values are essential to our success and are reflected in everything we do.

We are committed to providing stable, long-lasting solutions that meet the needs of our customers. Our products are designed to withstand the toughest conditions and provide reliable performance year after year.

We take our responsibility to our customers, our employees, and the environment seriously. We are committed to sustainable practices and always strive to minimize our impact on the planet. We are constantly pushing the boundaries of innovation, developing new products and solutions that help our customers work smarter, not harder. We believe that creativity is essential to staying ahead in a rapidly changing industry.

We have a team of experienced professionals who are passionate about what they do and are always looking for new ways to improve our products and processes. We believe that collaboration is key to success, and we work closely with our customers to ensure that our products meet their specific needs.

Business Overview

Join a high-growth, global business with over £200m+ in revenue, operating across the UK, Ireland, Netherlands, France, and Germany. We specialise in manufacturing solutions that simplify complex infrastructure projects, providing innovative and sustainable products to international clients.

Our market-leading brands—Cubis Systems, NAL, and FILOform—offer smart, safe, and sustainable solutions across various construction sectors. Through innovation, we empower our partners to enhance efficiency and safety with pioneering products designed for simplicity, speed, and reliability.

Together, we are transforming the way our world is built, collaborating on breakthrough ideas that deliver tomorrow's solutions today.

Position Overview

As a Key Account Manager, you will take full ownership of all activities related to our key account, as well as manage a selection of other customers within the Netherlands. Your primary focus will be on maintaining and expanding relationships with these clients, ensuring their needs are met with our Filoform solutions. You will also be responsible for promoting our duct sealing solutions and identifying opportunities for new business. This includes actively hunting for new customers and positioning our products to meet evolving market demands. Your client base will primarily consist of major contractors in the Benelux region. The successful candidate will have the following responsibilities:

Key Accountabilities:

• Lead contract, renewal management and tender processes across Filoform
• Initiate the sales process through appointments and diary management
• Maintaining and developing contact with Filoform’s main low voltage customers
• Delivering presentation and product demonstrations, developing customer requirements and maintaining commercial value
• Develop existing key energy accounts, identifying opportunities within the market and commercial products and projects
• Account planning and sales strategy delivery
• Monitoring account performance and drive increased results
• Resolving issues and providing customer support across a range of customers
• All other duties as required by the Sales Manager and Commercial Director

Associated Responsibilities:

• Support intercompany sales process
• Upselling and cross-selling IPE customer brands
• Activity and Pipeline Management
• Client onboarding and training

Experience and Training:

• Experience with managing key accounts
• Experience in energy and infrastructure products sectors
• Extensive business to business (B2B) experience
• Experience within a technical sales sector

Essential Criteria:

• HBO Level Education
• Must have experience in contract, renewal management and tender processes within the Netherlands, European experience in this area would be advantageous
• Must have minimum 5 years’ experience within a Key Account Management position
• Fluency in Dutch and English, both written and verbal
• Drivers licence B

Essential Competencies:

1. Action oriented
2. Manages ambiguity
3. Collaborates
4. Customer focus
5. Builds networks
6. Persuades
7. Plans and aligns
8. Drives results
9. Instil trusts
10. Optimises work processes

*Note: This list is not exhaustive and may be updated based on business needs. Flexibility and adaptability are key aspects of this role.

What We Offer

• Competitive salary
• Company pension contribution
• A range of healthcare options
• Competitive holidays, including Christmas shutdown
• Employee Committees for Health & Wellbeing and Inclusion & Diversity
• Engagement & Wellbeing initiatives
• Employee referral programme
• Enhanced Family friendly policies
• Career development opportunities across IPE and the wider CRH Group

What Filoform Offers You

A culture that values opportunity for growth, development, and internal promotion

• Highly competitive salary package
• Comprehensive secondary benefits
• Significant contribution to your pension plan
• Excellent opportunities to develop and progress within the wider CRH Group

About CRH

CRH (NYSE: CRH, LSE: CRH) is the leading provider of building materials solutions that build, connect and improve our world. Employing approximately 78,500 people at around 3,390 operating locations in 28 countries, CRH has market leadership positions in both North America and Europe. As the essential partner for transportation and critical utility infrastructure projects, complex non-residential construction and outdoor living solutions, CRH’s unique offering of materials, products and value-added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune 500 company, CRH’s shares are listed on the NYSE and LSE.