Demand Planning Excellence Lead

Demand Planning Excellence Lead

Demand Planning Excellence Lead – Shape the Future of Demand Planning

Join our Global Planning Excellence team as a Demand Planning Excellence Lead and drive continuous improvement in demand planning processes and capabilities across the organization. Your mission: ensure best-in-class processes, tools, and methodologies that maximize results. You’ll empower local teams by enhancing forecast accuracy, optimizing demand management, and boosting the adoption of planning & reporting solutions. Be the catalyst for innovation, efficiency, and excellence in global demand planning.

Ready to make an impact? Let’s talk!

What we ask

• Bachelor or Master degree in supply chain management, operations management, or a related field
• Minimum of 8 years’ experience in Supply chain including multiple years in the Demand Planning domain
• Experience in managing highly complex projects
• Experience in a global environment is a pre
• Excellent command of the English language (verbal and written)
• Ability to influence a broad variety of senior stakeholders with opposite interests
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with teams across different functions and geographies.
• Collaborative mindset/ action oriented business partner
• Pro-active mindset
• Strong drive for results

What we offer

• Unique company culture of Dutch heritage and international presence
• We offer great work life balance, and competitive salary & benefits package
• Workweek of 40 hours, competitive pension scheme, holiday allowance of 8%, bonus scheme, flexible working hours and the ability to work from home
• Diverse training and mentoring programs to help you grow on your own professional journey
• Exceptional support of cross disciplinary movement within the company to broaden your knowledge and growth paths
• A friendly and informal working environment, yet professional team members as sparring partners
• Autonomy and trust to create longer term impact that helps bring better nutrition to the world
• Free cheese and milk at lunch in the central office, fruit and barista coffee to help you go through your working days with a lot of joy
• FrieslandCampina has a ‘fietsplan’

Vacancy description

Are you ready to shape the future of demand planning? As the Demand Planning Excellence Lead, you’ll be the driving force behind forecast accuracy, bias reduction, and process optimization on a global scale. You will own and evolve our Global Demand Community, bringing together planners, fostering outside-in inspiration, and unlocking global expertise.

Your mission: Lead the Aurora Demand Management Excellence program within Performance+ to optimize demand planning, improve forecast quality, and eliminate write-offs and OTIF impact—ensuring profitable growth as part of Doing Dairy Right.

Key Responsibilities: Own Demand Planning KPIs, driving prioritization and continuous improvement. Spearhead multi-OpCo, cross-BG programs and projects, ensuring alignment and impact. Conduct in-depth studies, applying advanced methodologies and analytics to elevate demand planning.

Develop and share best practices, ensuring teams have the right tools and capabilities to excel.

If you're passionate about data-driven excellence, global collaboration, and driving real impact, we want to hear from you!

Performance standards

Define and deploy global performance management and improvement standards within local Customer Supply Chains (CSC’s).

Performance improvement

Drive the growth of the capabilities and the ways of working within demand planning across all CSC’s by deploying projects within the demand planning area. Drive global and local performance culture within demand planning and performance improvement through the proper application of these standards, capabilities, solutions and ways-of-working. Challenge global and local planning entities on performance improvement opportunities and provide training and guidance to demand planning teams to ensure consistent application of processes and best practices.

Performance objectives

Execute internal (maturity assessment) benchmarking of our performance in demand planning, apply these benchmarks to design and set performance objectives globally and locally. Collaborate with other functional teams (e.g., supply planning, commercialisation, commerce, marketing, finance) to ensure alignment and integration of demand planning processes with overall supply chain strategies.

Management information

Business owner of KPI dashboards, insights and decision documents (quantitative and qualitative) within the Demand Planning domain. Designs the information and sets the standards and measures that will ensure that commitments are delivered. I.e. Blueprints, KPI definitions & project plans and tools

Business Partnering

Establish the platform and means for best practice sharing and collaborative standard setting. Interact with others to nurture improvements. Raise and debate issues and recommend improvements in the area of Demand Planning. Key connection point between BG’s, local Customer Supply Chain, Global Customer Development and Sales teams and IT. Drives and consolidates system improvements in Demand Planning areas.

Team Details

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

You will be part of a team of 7 (functional) project leads/ managers within the field of demand planning, supply planning and customer care, all reporting to the Planning Excellence Director. The Planning Excellence team is part of the Global Operational Excellence & Digital team and we are based in Amersfoort.

The Planning Excellence team is responsible for increasing operational performance through the design and deployment of Performance Improvement Standards – both systems and processes. We also drive the growth of capabilities of our business partners and heavily work together in achieving this.