Membership Hub Intern

Are you looking for an explorative position where you learn as much as you can about the concepts of membership, community building & events, and support in various projects related to quality and standards? Do you see yourself working in an international environment, within a unique department, focusing on a hybrid hospitality concept?

Your Mission Should You Choose to Accept it…

TSH is on a mission to build and upkeep a thriving global community of change makers. We partner up with like-minded brands and organizations to build and activate different branches of our brand, and we engage members within and surrounding our hotels with creative experiences & events.

We’re looking for a community, events, and membership intern to aid us in the Membership Hub. This role offers a grand opportunity to develop yourself, working with a wide range of global stakeholders, both internally and externally. You will help us streamline and support internal projects, keep a structured workflow and support the local & global Community Teams. On a daily basis, you will work closely from The Support Hub to aid the Connectors (Event & Community Managers) and Marketing & community Managers of over 20 hotels and the global membership team.

You will join the team at our headquarters in Amsterdam for a period of 6-7 months, starting June 2025.

In Case You Don’t Know Who We Are (ahem)…

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, The United Kingdom and Portugal this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You'll Do

• Project support: Internal research, events, marketing & administration with a slight cross-over into quality and operational procedures
• Data analysis: Conceptualizing event reports & highlights
• Project management: Tracking deadlines, agendas, and taking charge of projects
• Assistance to the community, events and marketing teams: Answer questions and solve problems across multiple platforms related to events & reporting
• Organization: Support team meetings by being a designated note-taker and/or planner
• Event Audits: Attend community events and activations across different TSH locations
• Research: Potential opportunities, outside-the-box solutions, interviews and round tables, etc. all related to building community, event strategies and membership

Who You Are

• MUST be enrolled in University or University of Applied Sciences (WO/HBO) as a student
• MUST be fluent in English (written, and spoken); other European languages are a bonus
• MUST be legally permitted to work and live in The Netherlands
• MUST be available for a full-time internship and can work 40 hours/week
• Has an eagerness to develop themselves in project management in an operational environment
• Has a strong entrepreneurial spirit and an ability to address challenges and opportunities
• Has problem-solving capabilities in terms of issues for a growing company
• Cares for guests/partners experiencing The Social Hub and has true passion & alignment with our mission
• Is a creative thinker and enjoys challenging the classic way of doing things

What We Offer

• An amazing work environment with a fantastic vibe and lots of positive energy
• On the job coaching and guidance
• Monthly compensation for your internship (please note that travel costs are not reimbursed)
• The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
• A first glimpse into the world of Hospitality with one of the most innovative players in the market
• Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?
• A wonderful workplace to call home with, dare we say it, fun colleagues

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.