Sr. Manager, Business Operation & Transformations

Sr. Manager, Business Operation & Transformations

Overview

The Sr. Manager, Business Operations & Transformation, will report into the SVP & General Manager of HEYDUDE Intl. and will work alongside the Leadership team to drive high-impact initiatives that will drive long-term growth of the region. This role goes beyond traditional project management, acting as an internal business operations consultant and change agent. You’ll oversee transformative projects across various functions, engaging with senior leaders to tackle complex challenges and deliver meaningful results. Your work will be instrumental in aligning our operational goals with our vision to be the leading casual footwear company.

What You'll Do

• Identify, plan, and execute special projects that align with the region’s strategic goals, working across departments to drive initiatives from conception to completion
• Define objectives, success metrics, and timelines, ensuring projects deliver significant and measurable impact
• Analyze current operational workflows, identify areas for improvement, and develop strategies to streamline processes, reduce friction and complexity, and enhance efficiency
• Lead pilots, experiments, and iterative improvements to ensure we remain agile and adaptable to emerging opportunities and challenges
• Anticipate potential roadblocks and proactively address obstacles to keep initiatives on track
• Leverage data to measure project success, track key performance indicators (KPIs), and refine strategies as needed
• Develop and implement change management plans that foster acceptance and adoption of new initiatives across the business
• Draft compelling, clear communications on project progress, results, and impact for a variety of audiences, from senior leaders to front-line staff
• Organize presentations, status reports, and executive briefings that summarize complex projects into easily digestible insights and action items
• Integrate complex and diverse inputs from project teams and resolve conflicts to meet program goals

What You'll Bring to the Table

• Bachelor’s degree required. Master’s degree or MBA strongly preferred.
• 7+ years of Program Management experience.
• Business or professional services operations experience in a plus
• Travel to other office locations as needed
• Excellent communication and interpersonal skills and ability to interact effectively across all levels of the organization
• Proven ability to lead strategic programs and complex projects on time and within budget, including; defining scope, assigning resources, developing project plan & timeline, compiling documentation, writing status reports, communicating to project stakeholders, handling change management, and assessing risk and escalating issues appropriately
• Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the firm
• Ability to build, develop and grow business relationships in support of large-scale initiatives and programs
• Solid judgment about priorities and timing, ability to think out of the box to drive solutions
• Understanding of how to review, analyze, and recommend business process changes or improvements.
• Excellent written and oral communication
• Ability to effectively present oral and written reports to varied audiences
• Demonstrated ability to work effectively in a highly matrixed team environment

#heydude

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.