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Het slimme netwerk waar studenten en professionals hun stage of baan vinden.

Technical Product Manager - Web & Mobile

Geplaatst 16 apr. 2025
Delen:
Werkervaring
3 tot 5 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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About Backbase

Backbase is a leader in digital banking, empowering financial institutions to accelerate innovation and deliver seamless, customer-centric experiences. Our platform transforms banking, helping institutions stay ahead in a rapidly evolving industry.

Role Overview

As a Technical Product Manager for Web and Mobile Developer Kits, you will be instrumental in supporting and accelerating developers in building applications on our Engagement Banking Platform. Working closely with our Foundational Team, you will focus on non-functional requirements (NFRs) and AI tooling to enhance developer efficiency. This is a technical, non-UI role, centered on empowering developers with comprehensive developer kits that include tools, guides, SDKs, and best practices. A key goal is developer acceleration using AI while adhering to industry standards and avoiding the creation of proprietary libraries.

Responsibilities

  • Define and Drive the Developer Kit Roadmap: Develop and maintain a clear technical vision and roadmap for Web and Mobile Developer Kits, prioritizing features based on developer needs, performance, security, and business goals.
  • Drive Strategy with Technical Metrics: Leverage key technical metrics (performance benchmarks, developer onboarding time, DORA or others) to inform strategic decision-making, measure Developer Kit effectiveness, and identify areas for improvement.
  • Facilitate Collaboration and Alignment: Work closely with engineering teams (Android, iOS, Angular) to ensure Developer Kits meet their technical requirements, promote consistency, and optimize development workflows.
  • Manage Developer Kit Components and Documentation: Oversee the development, maintenance, and technical documentation of Developer Kit components (tools, guides, SDKs), ensuring they are robust, accessible, and easy to integrate.
  • Gather and Analyze Developer Feedback: Collect and analyze feedback from developers to identify technical pain points, areas for improvement, and inform the Developer Kit roadmap.
  • Conduct Technical Audits and Assessments: Regularly evaluate Developer Kit performance, security, and stability, identifying opportunities for optimization and technical debt reduction.
  • Communicate Technical Updates and Best Practices: Provide technical training, documentation, and support to ensure Developer Kits are effectively used and developers are aware of best practices.
  • Advocate for Developer Kit Adoption: Promote the benefits of the Developer Kits and drive their adoption throughout the development process, emphasizing technical advantages and efficiencies.
  • Explore and Integrate AI Tooling: Research and evaluate emerging AI tooling and technologies to enhance developer experience and productivity, such as code generation, debugging aids, performance analysis tools, while prioritizing industry standards.
  • Focus on Non-Functional Requirements (NFRs): Ensure Developer Kits meet critical NFRs, including performance, security, scalability, reliability, and maintainability.
  • Adherence to Industry Standards: Ensure that the Developer Kits leverage industry standards and avoid creating proprietary libraries, promoting interoperability and developer familiarity.

Qualifications

  • Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
  • 3+ years of experience in technical product management or software development.
  • Strong background in software development principles, API design, and frontend technologies.
  • Experience working with mobile (Android, iOS) and web (Angular) development platforms.
  • Excellent technical communication and collaboration skills, with the ability to work effectively with engineering teams.
  • Strong analytical and problem-solving skills, with a focus on technical challenges.
  • Ability to prioritize and manage multiple technical projects simultaneously.
  • Experience working with agile development teams and understanding of development workflows.
  • Familiarity with AI and machine learning concepts, particularly as they relate to developer tooling.
  • Understanding of industry standards in web and mobile development.

Our Perks

Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

Lunch

Free, healthy lunches every day. Plus snacks and drinks.

Social

Friday parties every month. Office boat you can use with your team.

Health

Discounted gym membership through our corporate fitness plan.

Training budget

Specific budget for your personal development.

Clothing

You can wear clothes you feel comfortable in.

High spec equipment

We provide all employees with high-spec Macs and tech set up.

Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…


Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.

Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.

The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.

Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.

ICT
Amsterdam
250 medewerkers