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Senior Product Marketing Manager - Retail Banking & Wealth

Geplaatst 16 apr. 2025
Delen:
Werkervaring
4 tot 6 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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Senior Product Marketing Manager - Retail Banking & Wealth

As a Senior Product Marketing Manager, you are the critical facilitator of product knowledge within Backbase, ensuring our global go-to-market is executed successfully and product information is always up to date and ready for use by customer-facing teams. You ensure alignment and strategic positioning and messaging of the Backbase product portfolio for Retail Banking & Wealth and collaterals created by other Product Managers.

What you'll do

You’ll join our fast-paced, diverse and highly skilled global GTM team as a well-rounded Solution Marketer. Your chief responsibilities will include becoming the subject matter expert in Backbase products for the Retail Banking & Wealth space as well as creating differentiated positioning, messaging and GTM strategies that help us grow our footprint in these lines of business.

You’ll frequently collaborate with teams across the business, like sales enablement, demand generation, field marketing, growth marketing, sales and solution engineering to gather market insights and create content that enables Backbase to run global and local campaigns targeting retail banking and wealth business leaders.

You will:

  • Build a deep understanding of our customers’ pains and needs, the market, lines of business and the competition across all the regions in which Backbase does business
  • Create Go-To-Market strategies and plans for your area and work with stakeholders across the company to bring them to life (marketing, partners, sales, services, product)
  • Define segmentation, use cases/scenarios, buyer personas and value propositions and use them to build repeatable sales plays aligned to specific lines of business
  • Manage and create content to support Retail Banking & Wealth motions including whitepapers, solution briefs, presentations, customer success stories, blog posts, ebooks, webinars, and more
  • Partner with Sales Enablement to develop effective materials and tools to support the sales process
  • Work with the product team to uncover new markets, scenarios and use cases, define new offers and influence roadmap decisions
  • Validate hypotheses through customer interviews, analyst inquiries, data analysis, and testing
  • Locate and leverage market trends and product opportunities to help improve Backbase’s offer and position
  • Watch competitive activities, identifying gaps and opportunities

Who you are

  • Masters degree in IT, Business or Marketing
  • 4+ years of experience in product marketing or related area in multi-use case, B2B platforms and/or SaaS (E.g. Mambu, Adyen, Salesforce, Pega, Appian, Atlassian, OutSystems, Mendix, ServiceNow, etc)
  • Experience in banking / financial services / fintech is a plus but not required
  • Native or native-level, writing, and presentation skills, as well as the ability to persuade, inspire and motivate others.
  • Ability to grasp complex, technical subjects and make them easy to understand

Our Perks

Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

Lunch

Free, healthy lunches every day. Plus snacks and drinks.

Social

Friday parties every month. Office boat you can use with your team.

Health

Discounted gym membership through our corporate fitness plan.

Training budget

Specific budget for your personal development.

Clothing

You can wear clothes you feel comfortable in.

High spec equipment

We provide all employees with high-spec Macs and tech set up.

Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…


Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.

Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.

The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.

Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.

ICT
Amsterdam
250 medewerkers