Functional Application Manager Payments

Functional Application Manager Payments

Summary:

We are looking for a dedicated and talented individual to join our Payments team.

Job Description:

What will you do?

As an Application Manager Payments, you will play a crucial role in ensuring a functional, stable, and customer-centric IT environment for both our customers and employees. You will manage all payment systems under your care, collaborating with a diverse group of stakeholders (both internal and external) in the payment and operations chain.

• You manage all systems that fall under your care. You do this from a complete end-to-end perspective with all relevant stakeholders (internal and external) in the payment/operations chain;
• You will coach and mentor your team colleagues, coordinate activities, and support Agile methodologies within the team;
• Your goal is to prevent incidents and ensure the quality and continuity of IT business services, while swiftly addressing any issues that arise. This role may occasionally require work outside of standard business hours;
• You will proactively look ahead, focusing on Life Cycle Management and continuously improving our IT landscape;
• You will also be involved in IT changes and projects, ensuring the successful final acceptance of these initiatives;
• Strong communication with business clients is essential, particularly regarding incidents, problems, and changes. You will make IT more transparent and accessible to them.

Your team

You will be part of the Corporate Banking and Treasury IT (CBT-IT) Department, which provides end-to-end IT support and development for our corporate asset classes. CBT-IT also manages Payments applications for all NIBC asset classes and Treasury applications. Our team embraces Agile Scrum and Kanban methodologies.

Within CBT-IT, you will join the Payments IT Team, responsible for maintaining seamless payment operations. We make sure all payment streams run flawless and prevent issues or solve them quickly. We continuously innovate and enhance our IT landscape through various projects and changes. Our systems include a Payment Hub, SWIFT, and a Reconciliation application.

The CBT-IT Department is a multidisciplinary team with diverse ages, nationalities, and backgrounds. We foster an informal, collegial, and inclusive atmosphere, where respect, trust and appreciation are core values.

NIBC as an IT employer

NIBC IT consists out of several domains and together NIBC IT aims to be one of the driving forces behind the digital transformation of our bank, an ongoing process that will profoundly change the relationship with our clients and the way we do business. We are closely connected and have short lines of communication. If you have a good idea today, you may be elaborating it tomorrow. IT is forever changing and so is NIBC and in order for us to be able to keep on changing, we need sophisticated individuals to help us lead the bank into the future.

NIBC as organisation

Founded in 1945 to finance the visionary entrepreneurs who helped rebuilding the Netherlands after the second World War, NIBC was closely collaborating while professionally supporting companies and individuals in realizing their dreams and goals with a sustainable future in mind. As a multicultural midsize bank with a working environment that is best described as dynamic and ambitious, we share a forward-thinking, can-do attitude with our employees and clients which we call our THINK YES mentality. Our corporate values are Professional, Adaptive, Collaborative and Entrepreneurial. You will have a direct and meaningful impact on both the bank and its clients. By building our company on optimism and mutual trust, and with our THINK YES mentality, NIBC is an enterprising bank that enables ambitions.

What’s in it for you?

NIBC is an ambitious environment where together we strive to create a fantastic workplace where you feel safe and challenged to be the best version of yourself. This is in line Professional, Adaptive, Collaborative and Entrepreneurial, since you are in the lead of setting the PACE of your career at NIBC. In addition, you receive a competitive salary, plus:

• Several ways to support your development personally and professionally, ao personal development budget to spend at your own discretion, professional budget provided by your manager to develop yourself in your work, and an in-house training offering;
• NIBC embraces the Hybrid way of Working. This means that we support working from home as well as encourage our colleagues to come to the office. NIBC's guideline is to spend at least half of the working time at the office;
• Travel expenses or NS Business Card 1st class;
• 32 holidays (which do not have to be registered);
• Excellent pension scheme (26% NIBC contribution);
• A voucher to improve your home office;
• The opportunity to take ownership and show initiative in your role. We are always open to new ideas, and encourage to use your voice;
• The nature of our Grow to Make a Difference program enables you to be in charge of your own development;
• Two staff associations: YoungNIBC and MyLeisure;
• Vitality program, annual company-wide sports & leisure days;
• Monthly internet allowance;
• Laptop and a company phone;
• Excellent facilities at the office (Coffeecorner, Restaurant, Exchange bar); · Last but not least, a fun workplace in which diversity and inclusion is valued.

What do you bring?

You are the vital link between Business and IT. Your expertise and knowledge adds value, and your strong communication skills, creativity, entrepreneurship, empathy, and teamwork will drive success. You are inquisitive and understand the human aspect of technology. You will share your knowledge effectively, working with both external vendors and employees.

• Bachelor's or Master's degree;
• IT focus, preferably with a technical background;
• In-depth knowledge of SWIFT components/landscape;
• Affinity and knowledge of payment and reconciliation processes within and outside a bank;
• 3-6 years of relevant experience in managing information systems in the payments process and payment hubs/factories;
• Experience in an Agile environment (Kanban / Scrum);
• Ability to drive improvements and propose new developments;
• Passion for solving incidents and make sure they don’t happen again;
• You keep cool in stressful times;
• Capability to coach and support colleagues;
• Fluent in English and preferably also in Dutch.