Product Manager - Help me Find

How do you make our customers happy?

By ensuring 13.5 million customers can navigate our platform of 42 million products effortlessly. As Product Manager Help me Find, you’ll drive the evolution of our search experience so customers find precisely what they seek, precisely when they need it. You’ll enable teams to create intelligent search journeys that deliver more relevant results, complete with filter options that make complex product discoveries feel intuitive.

The biggest challenge

Striking the right balance between technical excellence and customer-focused outcomes in a rapidly evolving environment. Team Search Core Engine builds and maintains the search engine that powers the on-platform discovery experience. Success requires developing sophisticated, personalized solutions that match the right products to search queries – while maintaining lightning-fast response times. You’ll need to weigh complex decisions: Which data sources can enhance our search index? How can we integrate personalization throughout the customer journey? How should we balance organic results with sponsored products? The ability to unite technical depth with customer empathy is key to success.

What you'll do as Product Manager Help me Find

As a key member of our highly skilled engineering team, you’ll lead the evolution of our search experience. Working closely with analysts, designers, lead engineers, and engineering managers, you’ll translate customer needs into technical solutions that elevate the product discovery process. Together with your peers and the Group Product Manager, you’ll craft a forward-thinking product vision, drive continuous discovery of opportunities, and champion your product’s value across the organization.

Your technical understanding facilitates the productive dialogue between engineering and product teams, turning complex concepts into tangible business outcomes. You’ll drive our product-led approach, promoting modern development practices that help teams become more autonomous through improved tooling and processes. In our fluid environment – ‘outcomes over output’ is our mantra – you’ll safeguard strategic focus and execution excellence. Key responsibilities:

• Create and advocate a compelling product vision while deepening your understanding of user search behaviors and pain points
• Lead the discovery and delivery of foundational search improvements that easily scale
• Leverage your PM expertise to systematically eliminate obstacles along the customer journey
• Collaborate with stakeholders to ensure solutions align with our platform strategy and maximize customer value

• Build strong relationships across engineering, product, and commercial disciplines
• Define quantifiable outcomes and success metrics with your team
• Prioritize initiatives strategically, ensuring the team focuses on high-impact opportunities
• Develop our technical acumen to help the team deliver better search solutions

Why you can make a difference

Because you combine a bachelor’s/master’s degree with proven product management experience in technically demanding environments. Your combination of technical knowledge and product expertise positions you to significantly advance how we build and deliver search experiences. You excel at asking the right questions, identifying assumptions, and seeking clarity – crucial skills for navigating complex platform decisions. What truly sets you apart is your ability to communicate the business value of technical concepts and build strong cross-functional relationships. You’re the product leader who helps teams continuously raise their standards while keeping the customer at the center of every decision.

• Feature fanatic If you're only interested in shiny new capabilities and consider sustainable foundations a byproduct, you're probably still the perfect candidate for many other companies
• Data dipper You're data-driven, but only if insights come pre-digested and don't require thorough analysis
• Tech trend hibernator You’re devastated that Microsoft is ending Skype... first ICQ, and now this

• Growth catalyst You're intensely curious, embrace learning, voice your ideas confidently, and thrive on the diverse perspectives of an ambitious engineering team
• Product-led illuminator You're an industrial-strength LED when it comes to product-led practices, uncovering and solving impactful customer problems brilliantly
• Technical diplomat You speak engineering and product languages fluently, bridging technical complexity and business needs with ease

Where you'll work

You’ll join the Help me Find product, consisting of four product teams. Team Waldo will become your home, where you’ll collaborate with engineers who share your passion for creating exceptional search features and shopping experiences. The atmosphere combines professional drive with sincere collaboration – we take our mission to be the most beloved platform seriously, but that doesn’t mean we’re always serious about everything. Ready to help millions find exactly what they’re looking for? We’d love to hear your ideas on taking search to the next level!