Revenue Management Business Partner (Billing Officer)

Praktijkgroep / Afdeling:

Finance Management - Amsterdam

Functieomschrijving

Wij zijn Norton Rose Fulbright – een kantoor met meer dan 50 vestigingen en 7000 Advocaten, Notarissen en Fiscalisten wereldwijd. Wij bieden juridische dienstverlening op het hoogste kwaliteitsniveau aan ’s werelds meest toonaangevende ondernemingen en financiële instellingen.

De toegevoegde waarde van onze dienstverlening zit in onze mensen. Wij vinden het belangrijk dat onze collega’s beschikken over de juiste vaardigheden en ervaring, maar ook innovatief en commercieel zijn ingesteld.

Wij streven altijd naar een diverse en inclusieve werkomgeving waarin iedereen zichzelf kan zijn, waar een gevoel van verbondenheid bestaat en ieders volledige carrièrepotentieel gerealiseerd wordt. We hebben oog voor verschillen in cultuur en achtergrond en vinden respect voor elk individu van het allergrootste belang.

Ons hybride werkmodel biedt flexibiliteit voor onze collega’s, waarbij er zowel op kantoor als op afstand gewerkt kan worden. We streven hierin naar een goede balans om zo een band met elkaar op te bouwen en ook voldoende opleiding en begeleiding te garanderen. Op deze manier wordt er geen afbreuk gedaan aan onze hoge standaard dienstverlening.

Mentale gezondheid is van groot belang. Wij bieden budget en toegang tot een platform waar alle mogelijke coaching, workshops en tips beschikbaar zijn op verschillende gebieden, naast uiteraard de persoonlijke aandacht van onze Partners, Managers en collega’s.

Revenue Management Business Partner (Billing Officer)

Join our dynamic Finance team in Amsterdam as a fulltime Revenue Management Business Partner (Billing Officer). In this role, you will be at the heart of our billing process, engaging with various facets of revenue management and client interactions. This is a future-facing role in an ambitious and successful law firm, offering pro-active and value-added support from Finance.

KEY RESPONSIBILITIES

Collaborating with a dedicated team of six colleagues, you will oversee the accurate execution of all administrative processes in Amsterdam. You will regularly interact with Fee Earners and Secretaries at our Amsterdam office and work closely with our colleagues in Newcastle. You will also support Partners at our Brussels office, which may involve periodic travel to Brussels.

• WIP Management – Organising and holding monthly WIP review meetings with Partners to promote instructions for billing and matter maintenance requirements. Ensure that matter billing estimates are updated in the system. Attending to dormant WIP balances.
• Revenue Management – Acting as the senior escalation point for Partners where revenue management or matter setup issues occur, working closely with colleagues across Revenue Operations. Owning queries around the revenue and billing process until resolution.
• Client interaction – Liaising with clients on several requests and assist Partners with fee updates.
• Pricing support – Under the guidance of the Pricing and Commercial Insights (PCI) team, provide basic pricing support and client analysis. Also assist in the annual client rate review process.
• Risk management – Ensuring compliance with relevant regulatory bodies and EMEA working capital policies.
• Improvements – Identifying, evaluating and prioritising actionable improvements to liberate significant cash from working capital.
• Policies and local regulation – Review billing guides, invoices and credit notes received from Fee Earners and Secretaries for compliance with the firm’s policies and local regulations.
• First Finance – As an expert user of First Finance suite, promote and train Fee Earners in its use.
• EMEA community – Contribute to the EMEA community of Revenue Business Partners, sharing best practice and providing support as needed.

KEY REQUIREMENTS

To excel in this role, we are seeking for someone who brings relevant experience and, above all, a proactive mindset. Your ability to communicate effectively, manage complex tasks, and maintain a high level of accuracy will be essential to your success in this role.

• 3+ years’ experience within professional services business supporting Partners with revenue management with demonstrable technical finance experience.
• Finance Business Partnering experience with senior stakeholders. Excellent soft skills including the ability to influence or challenge senior stakeholders when necessary.
• Attention to detail is crucial, but so is the ability to see the bigger picture.
• Excellent written and verbal communication. Fluent in English, both orally and written. While Dutch is not considered necessary but advantageous.
• Emotionally resilient and has strength of personality to ensure the perspective of Finance is clearly communicated, even under pressure.
• A continuous improvement mentality supporting the development of yourself, colleagues, and business processes and interactions.
• A collaborative team-player with a can-do attitude who is transparent and has a straight-forward approach.

OUR OFFER

At NRF, we believe in fostering a collaborative and inclusive work environment. Our team is dedicated to continuous learning and development, ensuring that every member has the opportunity to grow and succeed. Join us and be part of a global network of professionals. Our Amsterdam office offers a unique blend of local and international experiences, providing you with the change to work on exciting projects and make a real impact.

• A fulltime job from Monday to Friday inclusive of 37,5 hours per week in total.
• A competitive salary, home work/office lunch allowance, travel reimbursement, and a premium-free pension plan.
• Hybrid work model with 2 days in the office, 2 days from home and 1 day flexible, all with a pragmatic approach.
• Experience in a dynamic international work environment with a pleasant atmosphere and great colleagues who are always willing to help each other.
• Various training and development opportunities.
• Social activities like office drinks and an annual summer/winter party.

Diversiteit, gelijkheid en inclusie

Wij streven altijd naar een diverse en inclusieve werkomgeving waarin iedereen zichzelf kan zijn, waar een gevoel van verbondenheid bestaat en ieders volledige carrièrepotentieel gerealiseerd wordt. We hebben oog voor verschillen in cultuur en achtergrond en vinden respect voor elk individu van het allergrootste belang.

Norton Rose Fulbright voorziet 's werelds meest toonaangevende bedrijven en financiële instellingen van juridische dienstverlening op het hoogste niveau.

Ons wereldwijde advocatenkantoor heeft meer dan 3000 advocaten die cliënten adviseren op meer dan 50 locaties, waaronder Houston, New York, Londen, Toronto, Mexico City, Hong Kong, Sydney en Johannesburg en is daarmee actief in de Verenigde Staten, Europa, Canada, Latijns-Amerika, Azië, Australië, Afrika en het Midden-Oosten.