Programme Director

Programme Manager Role Overview

The Programme Manager is fundamental to our mission to create an environment of effective delivery and has a broad range of business and technical skills to create a high-level outcome for the stakeholder. The ideal Programme Manager is someone who can:

• Oversee delivery of multiple projects/workstream packages, ensuring they achieve their outcomes to plan
• Manage business case and programme governance
• Ensure that programmes deliver agreed outcomes
• Monitor and proactively manage financials, RAIDs, and resource requirements
• Partner with the Accountable Executive
• Deliver in line with Policies and Standards

Additional Person Specifications

• Understanding of Corporate Digital products/capabilities within the Financial industry.
• Strong experience of managing Agile deliveries, with the ability to integrate and adapt other methodologies as needed.
• Experience of delivering F2B Digital solutions (client, business, operations, technology – with a high degree of technology change).
• Experience in building and leading high-performing matrix or direct teams.
• Excellent written and verbal communication skills, including presentation to executive committees and senior-level stakeholders.
• Ability to define, track, and realise the outcomes and benefits of change initiatives. This includes undertaking a realistic assessment of what is achievable by when.

Purpose of the Role

To design, develop, and implement solutions to complex business problems, collaborating with stakeholders to understand their needs and requirements, and design and implement solutions that meet those needs and create solutions that balance technology risks against business delivery, driving consistency.

Accountabilities

• Design and development of solutions as products that can evolve, meeting business requirements that align with modern software engineering practices and automated delivery tooling. This includes identification and implementation of the technologies and platforms.
• Targeted design activities that apply an appropriate workload placement strategy and maximise the benefit of cloud capabilities such as elasticity, serverless, containerisation, etc.
• Best practice designs incorporating security principles (such as defence in depth and reduction of blast radius) that meet the Bank’s resiliency expectations.
• Solutions that appropriately balance risks and controls to deliver the agreed business and technology value.
• Adoption of standardised solutions where they fit. If no standard solutions fit, feed into their ongoing evolution where appropriate.
• Fault finding and performance issues support to operational support teams, leveraging available tooling.
• Solution design impact assessment in terms of risk, capacity, and cost impact, including estimation of project change and ongoing run costs.
• Development of the requisite architecture inputs required to comply with the bank's governance processes, including design artefacts required for architecture, privacy, security, and records management governance processes.

Director Expectations

• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function-wide strategic initiatives.
• Manage, coordinate, and enable resourcing, budgeting, and policy creation for a significant sub-function.
• Escalate breaches of policies/procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division/Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector/functional knowledge, and insight into external market developments/initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.