Client Success Internship

About HousingAnywhere

HousingAnywhere is Europe’s largest mid-term rental platform, covering over 125 cities across Europe and several in the US. With Kamernet and Studapart under its umbrella, HousingAnywhere empowers people to live wherever and however they choose. Through our advanced online platforms, which together attract over 30 million users annually, we connect young professionals and students directly with accommodation providers. Our team of 250 professionals is dedicated to helping tenants find comfort and peace of mind in their rental search, whether they're looking for a home across the globe or just across town.

Our mission

Rent Easy, Live Free.

Our Values

• Ownership

• We are Enablers

• We are Changemakers

• We are Connectors

Job Description

Practicalities

• Starting: March 2025 for 6 months

• 40 hours/week

• The internship allowance is €700 per month

• You will work from our HQ in Rotterdam, the Netherlands

• Check out our Internship Experience video! 👈🏼

Ready to kickstart your career with an exciting international tech scaleup? As a Client Success intern, you’ll have the chance to take full ownership of your work and make a real impact from day one.

Your team

You will be joining the Sales & Supply department which consists of 40 team members. In this team, we focus on growing inventory and revenue by giving you full ownership of your local markets. We work collaboratively on delivering strategic outcomes for sustainable growth. Additionally, we hold regular team-building events to connect our people together!

Your role and impact

You will be responsible for growing the inventory, the bookings and the revenue within your assigned market(s). The position combines sales and account management tasks related to your portfolio of customers (landlords).

• Finding new leads through our current lead generation channels and identifying new channels and practices.

• Acquiring and reactivating customers through cold calling to build your own portfolio of clients and properties.

• Onboard and educate customers on our products and services to maximise and accelerate their success.

• Maintain and develop mutually beneficial relationships with your existing customers to maximise value and offer a great customer experience.

• Negotiate with customers to maximise both the value we deliver and the value we capture (grow the account, upselling, etc.)

• Collect and deliver customer feedback with a data-driven approach focused on delivering maximum value to customers.

• Train and develop yourself in order to increase your sales performance and maximise your overall impact on the business.

Qualifications

Your profile

• You speak English on an above-average level and LANGUAGE on a native level.

• You have strong communication skills and you are not afraid to pick up the phone.

• You consider yourself results-driven and eager to learn.

• You are a student or recent graduate.

• You are available on a full-time basis for 6 months.

Additional Information

What's in it for you?

• Personal equipment (think of; company laptop, keyboard, mouse and headset).

• Commuting costs covered for travelling between the office and your home address.

• Enjoy 12 vacation days (based on a full-time internship) to recharge and unwind!

• Work with a goal-oriented, diverse and inclusive team! Think 190+ people from 46+ different nationalities.

• We don't care about what you wear. You're welcome to wear a 3-piece tuxedo or even a dragon onesie, we won't judge you!

• Pet-friendly office in Rotterdam city centre equipped with social spaces and free coffee and snacks.

• Fun team-building activities and after-work drinks every Friday.

If you have further questions, please email Iris at i.fernandes @ housinganywhere.com
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