Process Mining Analyst

This is what we offer you

• Thirteenth month's salary and 8% holiday allowance
• 10% Employee Benefit Budget
• EUR 1,400 development budget per year
• Hybrid working: balance between home and office work (possible for most roles)
• A pension, for which you can set the maximum amount of your personal contribution

As a team we deliver data-driven insights to support the business in optimizing their processes, enhance efficiency, and drive continuous improvement across the global FEC organization.

You and your job

As a Process Mining Analyst you work in a team that is situated in a rapid changing and challenging environment (i.e. external regulatory demands, new innovations, compliance requirements). In this role, you will be at the forefront of this emerging field, exploring uncharted territories and developing innovative solutions. Your ability to think creatively and take initiative will be crucial in shaping the future of our process mining capabilities. You will analyze process data to generate actionable insights to help business stakeholders understand their processes, and collaborate with them to implement improvements based on your findings. Additionally, you are able to communicate complex data in a clear and understandable manner. The ideal candidate will have strong analytical and problem-solving skills, a passion for process improvement, excellent communication and interpersonal skills, and the ability to work collaboratively with cross-functional teams.

Practical Examples

• A new system is implemented to automate a number of customer outreach processes. You determine what new logging data have been made available and how these can be incorporated into our process models.
• During the development of process mining insights you find that some of the data points can be used in regular management information. You help the MI team understand what was developed and how it could be incorporated into existing dashboards.
• The MT is looking for tangible improvement proposals to our processes based on data insights. You work together with the project team to identify the most important bottlenecks in the process, organize sessions with process managers and analysts to confirm and refine the results of the analysis.

Top responsibilities

• Explore uncharted territories: contribute to innovative solutions in the emerging field of process mining.
• Analyze Process Data: Identify trends and patterns within process data to generate actionable insights.
• Deliver Insights to Stakeholders: Communicate complex data clearly to help stakeholders understand and improve their processes.

Together we achieve more than alone

We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our Data & Insights team

The ~150 people in Area Data and Insights are positioned to make the bank increasingly data-driven through the delivering of solid insights as well as implementing future proof data solutions for FEC. Working together is the way we work; as 1 results-driven, data-minded and analytical team at Rabobank.

Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,500,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.

You and your talent

• Proven experience in using data analytics tooling (e.g. SQL, Python or Celonis)
• Knowledge of Business Process Management, Lean Principles and Agile philosophies are considered a plus
• You are able to understand process flows based on functional or technical designs and you possess process-oriented thinking
• You have a critical mindset with the ability to support stakeholders in their ambition to become more data-driven in their decision making
• You feel confident in working in and with a diverse and complex stakeholder field
• You possess excellent communication skills in both Dutch and English