NetSuite Systems Manager

We are seeking a skilled and detail-oriented NetSuite Systems Manager with a good understanding of finance and accounting principles to join our team. In this role, you will be responsible for managing and maintaining our NetSuite ERP system, ensuring its effective configuration, customization, and integration to support business operations. You will work closely with various departments, including finance, operations, sales, and IT, to ensure that the system supports organizational goals and business processes.

This position will support three Business Units within Sandvik’s portfolio – SigmaNEST, GibbsCAM, and Cimatron.

SigmaNEST is a leading provider of innovative end-to-end CAD/CAM software solutions to help professional fabricators increase ROI by optimizing material utilization, machine motion, manpower, and data management.

GibbsCAM designs, develops, and delivers CAM software with a proven track record of productivity gains and is firmly positioned as a leading CAM innovator in the manufacturing and manufacturing industries.

Cimatron provides toolmakers with an integrated CAD/CAM solution for the design and manufacture of plastic injection molds and sheet metal stamping dies, as well as programming 2D to 5-Axis milling CNC machines.

Key Responsibilities:

• NetSuite Configuration and Administration: Manage the day-to-day operations of the NetSuite system, including system configuration, customization, and optimization based on business requirements.
• User Support and Training: Provide support to end-users, troubleshoot issues, and deliver training to ensure efficient use of NetSuite by staff across the organization.
• Customization & Scripting: Implement custom fields, records, forms, workflows, and scripts (SuiteScript) to tailor the NetSuite environment according to specific business needs.
• Data Management: Ensure data integrity, regular data imports/exports, backups, and system audits. Assist with data cleanup, analysis, and reporting.
• Integration Management: Collaborate with third-party vendors or internal teams to manage and support integrations with other software platforms (e.g., CRM, E-commerce, HR systems).
• System Optimization: Continuously review and improve system performance, scalability, and functionality based on feedback from users and business goals.
• Reporting & Dashboards: Develop and maintain custom reports and dashboards to provide stakeholders with real-time insights into key business metrics.
• Team Leadership & Collaboration: Lead and mentor team member in NetSuite Administrator, providing guidance, training, and performance feedback. Work cross functionally with finance, operations, sales, and IT.
• User Permissions & Roles: Manage user roles, permissions, and access controls to ensure security and appropriate use of the system.
• Project Management: Lead or participate in NetSuite-related projects, such as system upgrades, module implementations, and process improvements.
• Compliance & Documentation: Ensure that NetSuite system operations comply with organizational policies and industry regulations (e.g., SOX, GDPR). Maintain system documentation and best practices for future use.

Key Qualifications:

• Education: Bachelor’s degree in Information Technology, Computer Science, Accounting, Business Administration, or a related field (or equivalent experience).
• Experience:

• 7+ years of experience as a NetSuite Administrator or in a similar role managing ERP systems.
• Strong knowledge of NetSuite ERP modules (e.g., Financials, CRM, Inventory, Order Management, etc.).
• Hands-on experience with SuiteScript, SuiteFlow, and SuiteTalk integrations is preferred.

• Skills:

• Proficient in creating custom fields, records, forms, workflows, and saved searches.
• Strong analytical and problem-solving skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Familiarity with financial processes and data management best practices.
• Experience with data migration, imports, and exports using CSV or SuiteCloud tools.
• Knowledge of third-party integrations and how to manage them (e.g., Salesforce, Shopify).

Preferred Qualifications:

• Certifications: NetSuite Administrator Certification or NetSuite ERP Consultant Certification is a plus.
• Industry Experience: Experience working in industries such as manufacturing, retail, technology, or finance is beneficial.
• Project Management: Experience in managing ERP projects, system upgrades, and NetSuite module implementations.

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