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Business Control Specialist
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Business Control Specialist
Serco has made significant contributions at ESA's European Space Research and Technology Centre (ESTEC) in the Netherlands, supporting a wide range of space missions and projects. Serco has provided essential engineering, technical, and management services, playing a key role in logistics and operational support for missions. Their expertise in spacecraft management, ground systems, and data processing has earned them recognition from ESA.
We are seeking a Business Control Specialist to work on our Customer's Site (ESA-ESTEC) in the Netherlands. This is a fantastic opportunity to join one of the most sought-after space agencies in the world. You will provide administrative support to internal cost, financial, analytics, and manpower-related tasks within the NAV Projects and Cost Centre. We are looking for a candidate who has expertise in business control, financial management, and data accuracy, with proficiency in SAP and related tools.
Main Responsibilities
- Manage staff and contractor’s timesheets ensuring accuracy and timely approvals.
- Support the implementation of Purchase Orders or Contracts related objects funded by the cost centre.
- Monitor internal Service Level Agreements (SLAs).
- Support workforce cost management, planning, and reporting.
- Support to Internal Cost Monitoring.
- Support data auditing and follow-up activities on NAV tools & corporate systems.
- Prepare and follow up on financial and management audits.
- Digitize, consolidate & track procurement action plans, running Costs plans, Facility Management plans, and Information Technology plans in related systems.
- Support internal audits (e.g., Timesheet, missions) and QMS Audit preparation.
- Operations and preparation of documents for program closures (SAP reports on financial status, invoices reports, etc.).
- Monitor and control mission budgets and planning.
- Generate financial reports and dashboards using Power BI.
Successful Candidate
- University degree (minimum Bachelor) in Business Administration or similar.
- At least 4 years of relevant work experience.
- Experience in financial planning and controlling.
- Proficiency with SAP, particularly ECC and SRM modules; familiarity with ESA corporate applications (e.g., ESA-p) is a plus.
- Proficient with Power BI.
- Experience in SLA monitoring.
- Working knowledge of IPSAS.
- Effective communication skills with cross-functional teams.
- Proactive problem-solving attitude and ability to manage high workloads.
- Capability to work autonomously and within a team.
- Advanced skills in MS-Office, especially Excel.
- Experience in multinational project environments, ideally with ESA or similar organizations.
- Citizenship of an ESA/EU member state is required.
What We Offer
- Flexible working policy (hybrid working).
- Comprehensive and competitive benefits plan.
- Range of wellness activities and employee assistance programs.
- Casual dress code.
- Investment in people.
- Bike scheme.
- Serco aims to become a net-zero business by 2030.
Relocation
The Netherlands' central location in Europe makes it an ideal base for travel and business within the EU. Major cities are well-connected by road, rail, and air, with Amsterdam Schiphol Airport facilitating easy international travel. Serco offers relocation support for all EU passport holders planning to relocate to the Netherlands and work for Serco B.V.
Diversity, Equity & Inclusion at Serco
Serco is based on a culture where every voice is heard, and every employee feels valued. Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions, and make an impact in our world.
About the Company
Serco is a leading provider of public services, primarily operating internationally across five sectors: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in the UK & Europe, North America, Asia Pacific, and the Middle East.
Why Join Serco?
At Serco, everyone has an important role. Meaningful and vital work is recognized and celebrated. You'll be supported in development and career progression, becoming part of a supportive team that values diversity and inclusion.
The services we provide are often of critical importance to the communities and nations we serve.
Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives and to the safety and security of your community and country. Serco operates in five sectors of…
The services we provide are often of critical importance to the communities and nations we serve.
Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives and to the safety and security of your community and country. Serco operates in five sectors of public-service provision: Health, Transport, Justice & Immigration, Defence and Citizens Services. Sometimes we are supporting people at troubled times in their lives, be they unemployed, refugees fleeing persecution, or in prison. In other parts of our business we are running some of the most advanced train services in the world, delivering essential support to armed forces, keeping hospitals safe and running 24x7, and providing environmental services.
Serco is a business where people and values matter. We have a strong public service ethos, and we employ people who want to make a positive difference to other people’s lives. We operate in North America, UK, Europe, Middle East, Hong Kong, Australia and New Zealand, and we encourage people to develop their careers moving both between different businesses and countries.
And as a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled leaders is insatiable, and few companies can offer as many opportunities for people to grow their careers.
We are looking for people to join Serco who share our desire to make a positive difference, the confidence to work as part of a team, the insight to spot the opportunity to do things better, and, importantly, the ability to take the initiative and put great ideas into practice wherever they are needed.
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