Product & Experience Intern

Your Mission, Should You Choose To Accept It… 

As the Product & Experience Intern at The Social Hub, you are part of the global experience hub team. You will support the different Product & Experience Managers with the development of the product books, roadmaps, and roll-out of new initiatives for the stay & connect experiences. You’ll play a vital role in the improvement of our guest experiences, and be working with other teams across the business, and nevertheless, you’ll get one main project that will be fully yours. We are looking for someone to join our Amsterdam team for at least 5-6 months starting in February 2025.

In Case You Don’t Know Who We Are… 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You'll Do 

• Support the Product & Experience Manager in the development of the product books
• Collaborating with other teams across the business on key projects
• Assisting in the development of documentation and training materials
• Take responsibility for one key project that you will own; for example, to update our room positioning in the digital space
• You will support product development through customer, competitor and market research
• You will assist with product launches, pilots, and new initiative roll-outs
• Have fun doing all of this!

Who You Are 

• You are a strategic thinker who excels in day-to- day tasks.
• You are fluent in English (written and spoken)
• You have good communication and collaboration skills
• You have strong analytical and problem-solving skills, with an ability to think creatively and critically
• You study marketing or business-related fields with a passion for hospitality
• You have a positive and proactive attitude, with a willingness to take initiative
• You're currently enrolled in a European University

We Offer

• An amazing work environment with a fantastic vibe and lots of positive energy.
• On the job coaching and guidance.
• Monthly compensation for your internship.
• The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry.
• A first glimpse into the world of Hospitality with one of the most innovative players in the market.
• Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?
• A wonderful workplace to call home with, dare we say it, fun colleagues.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.