Magnet.me - Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.
Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.
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Please note, this is not a live role. If you would like to be considered for any future Service Manager positions at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.
This role is part of our Experience & Engineering business team. We combine our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting relationships with our clients like Gant, Inter Milan, bol.com and Just Eat Takeaway.
JOB PURPOSE
As a Service Manager within our Experience & Engineering team, you will be the cornerstone of operational excellence, ensuring that our managed services deliver consistent value to our clients. You will oversee the day-to-day management of services provided, while driving innovation and continuous improvement. You are a relationship builder, a problem solver, and a technical leader who thrives in delivering service excellence and ensuring client satisfaction. Your primary focus will be to maintain the performance, reliability, and scalability of our services, while aligning them with client objectives.
KEY RESPONSIBILITIES
WHAT WE ARE LOOKING FOR
WE OFFER
WHO ARE WE?
We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.
DIVERSITY, EQUITY & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
DEPT® is a digital marketing agency that helps clients such as Adidas, patagonia, Audi, Philips, etc stay ahead. With a team of 4000+ digital specialists across 30+ locations worldwide, DEPT® delivers pioneering work while maintaining a boutique culture. Recognized as the Best Digital Agency to Work For in the Netherlands in 2020, and being Climate Neutral and B Corporation certified since 2021, DEPT® is committed to creating a positive work environment. Learn more at www.deptagency.com.
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