Sales Account Coordinator

Join dsm-Firmenich as a Sales Account Coordinator and step into the world of fragrance innovation! In this dynamic, hybrid role, you'll collaborate with global teams, manage key client relationships, and drive business growth—while enjoying a supportive, diverse environment that values work-life balance and professional development.

At dsm-Firmenich, people are at the heart of the company, and we are committed to equal employment opportunities.

Your key responsibilities

• Work in close collaboration with the Account Managers supporting Local and Regional Accounts and support Global Account Directors and Clients.
• Perform tasks related to data maintenance in SAP & ATLAS, project management, coordination, and providing business/sales support.
• Manage and maintain relevant master files and product databases, including pricing, forecasting, regulatory project updates, client notifications, and handling regulatory document requests and upkeep.
• Develop and maintain an understanding of the standards required by our clients, as well as building close relationships with internal cross-functional, divisional teams.
• Master company database systems to support vitality tracking, coordinate the brief-to-adoption process with ACM, and navigate project management tools for sampling, base tracking, and consumer tests. Interface with clients as needed, in collaboration with ACM.
• Ensure that all information requested by the client is provided in a manner that meets their needs and standards (quality and timescale).
• Coordinate sales under a given specific scope and collaborate with supply chain and customer care to ensure optimal service and continuity.
• Responsible for creating monthly sales reports (NetRev, Volume, GM, PM) and manage portfolio creation and updates.
• Take up any additional projects to support business growth.

We bring

• An opportunity to be part of a leading global company shaping a strong legacy through breakthrough industry innovations and technology.
• A diverse, multicultural work environment with a very dynamic, supportive team spirit and global network, driving the business forward with competence and ambition.
• The chance to be a part of a small team at the onset of growing the UK & ROI Client base within the mid-tier, in a fast-paced, competitive, and inspiring industry.
• The opportunity to build a career in perfumery and beyond.
• Fragrance raw material training.
• A competitive salary, Private Healthcare, Pension, Life Assurance, Permanent Disability Insurance, Lifestyle Benefit, 25 days annual leave PLUS up to three gratuitous days leave at Christmas.
• A flexible working environment and time model for an optimal work-life balance.

You bring

• Experience in Perfumery or FMCG with sound commercial awareness.
• Ability to work with multiple systems and databases with advanced PC skills in Windows (incl. PowerPoint and Excel). SAP experience is desirable but not essential.
• Drive, enthusiasm, proactivity, confidence, flexibility, the ability to work on your own initiative and proactivity.
• Excellent communication, interpersonal, and team working skills.
• High attention to detail with diligence, professionalism, and a high standard of work.
• Great administration and organization skills.
• Resilience to perform at the highest standard in an exciting fast-paced environment, with the ability to work under pressure, prioritize, and manage time efficiently.

Are you interested in this role? Please, apply by submitting your CV in English.

Equal opportunities commitment

dsm-Firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drive unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. There’s a place for everyone with us.

dsm-Firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based on job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-Firmenich

As innovators in nutrition, health, and beauty, dsm-Firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, including natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-Firmenich is a Swiss-Dutch company listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.