Platform Manager Ops & Engineering

Platform Manager Operations and Engineering

We’re looking for a Platform Manager Operations and Engineering to join us in Schiphol-Rijk.

Job Purpose

Under the supervision of the Director of Corp IT Ops & Engineering, this position supports the IT functions of the Digital Employee Experience and Enterprise platforms, and its associated services hosted by Liberty Global with best-in-class technologies. The role provides oversight of the day-to-day management of the company’s Enterprise & DeX platforms services, implementation/optimization of new systems, and policies for end-users in the LG Central entities.

This role will help develop the LG DeX & Corp IT strategy and roadmap, and support the delivery of this roadmap in terms of architecture, solution design & SME consultancy. Additionally, it will be responsible for overarching oversight of the DeX & Corp IT technologies, and working with the outsourced partner to deliver the necessary services and service levels required to support the LG end-user base.

Key Accountabilities

• Oversee day-to-day delivery and service for LG DeX & Corporate platforms.
• Provide SME consultancy support for relevant technologies to the LG DWT teams owning technical evaluations and decisions.
• Lead the development of the service vision and strategies concerning the organization's DeX infrastructure.
• In conjunction with the Group Security team and the Central DeX Service Managers, manage the security posture of the Central Corp IT environments to ensure compliance with LG policies.
• Lead the change on embedding a DevSecOps methodology across the service.
• Ensure smooth performance and operation of IT technology services by monitoring key performance metrics and implementing a platform remediation plan for any services not meeting the required standard.
• Create an architectural and solution design review board for corporate IT design decisions and technical implementations to ensure alignment with strategy and service metrics.
• Provide direction and guidance to our outsourced services provider.

Working Relationships and Team Working

• Other members of the Liberty Tech Department and the DeX team
• Consumers of the LG Corporate IT service
• VP Digital Employee Experience
• Director Corp IT Engineering and Operations
• Technical teams operating in our European operations

• Third-party technical support and development teams
• Hardware and software vendors
• Contingent labour (as required)

Knowledge & Experience

• Proven experience as an IT professional managing projects, initiatives, and services.
• Significant experience with key Messaging & Collaboration technologies such as Exchange 2016, Exchange Online, IronPort, Teams, Skype for Business, Archive, Active Directory & Security tooling.
• Sound understanding of computer systems, security, network and systems administration, databases, and data storage systems, and telecommunications systems.
• Experience in analysis, implementation, and evaluation of IT systems and their specifications.
• Experience in controlling information technology budget.
• Excellent organizational and collaboration skills.
• Outstanding written and verbal communication skills.
• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• Experience working in IT operations, supervising technology teams, and overseeing large information technology projects.
• Strong interpersonal skills and ability to effectively communicate with teams across the organization.
• Excellent team player and decision-making skills.

What’s in it for you?

• Competitive salary + Bonus
• 25 days annual leave with the option to purchase 5 more days
• Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover, and dental insurance
• Matched pension contribution up to 10%
• Access to our car benefit scheme
• Access to our online learning platform to continue to develop and grow your career with us
• The chance to join an innovative, fast-paced and passionate team

Who we are

We’re building Tomorrow’s Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video, and mobile communications and an active investor in cutting-edge infrastructure, content, and technology ventures.

With our investments in fiber-based and 5G networks, we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland, and UPC in Slovakia.

Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology, and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate, and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in pursuing innovation and excellence.

We’re prioritizing diversity, equity, and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners, and the planet. Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We’re 100% committed to having a workforce that represents every part of our society. So we’re keen to hear from candidates of all backgrounds and circumstances.