IKEA Tampines - Sales & Supply Support Specialist

About the job

In your role as a Sales and Supply Support Specialist, you will create and constantly improve excellent availability, range management, and forecasting at the lowest possible costs. Together with the Sales and Supply Support Manager, you will support the Store’s commercial team and act as a communication link between the Store and the Supply and Availability team in Service Office.

Your assignment

• Secure the highest goods availability possible supporting the commercial team’s strategy and Sales direction, considering country-specific positioning campaigns, the commercial calendar, and local store activities.
• Act as the main contact partner for all range management and operational supply-related questions, in the commercial team in the store.
• Work actively with sales in range management by securing qualitative and timely administration of the range in the systems and highlight deviations of the range frame and parameters.
• Act as a gatekeeper to rationalize forecast inputs from Sales and ensuring receiving is on time for Sale’s activation, taking into consideration available capacity.
• Contribute to the successful replenishment by working actively with forecasting and ordering in alignment with the commercial calendar.
• Support the Sales and Supply Support Manager with stock discrepancies analysis as part of the inventory management process.
• Produce timely and periodic follow-ups to commercial and management team regarding operational process in the store, including phasing in and out, overstock and concrete, activities, and non-central shortages.

Your profile

• You have a minimum of 2 years of experience in Retail Supply Chain and operational excellence to support in retail and/or logistics processes, tools, and working methods.
• You are analytical and able to make objective decisions based on monitoring and reviewing the in-store Logistics system and other available information.
• You are a team player with strong interpersonal skills; able to establish and maintain effective work relationships with cross-departmental colleagues and confident in approaching and talking to people from all levels.
• You have MS Office proficiency knowledge and knowledge in MVBC (Master version Business Central) system is preferred.
• You can commit to work on public holidays and weekends.