Sales Account Coordinator

Sales Account Coordinator

Location: Vienna, Austria

Place-of-work: Hybrid

Are you passionate about the food industry and interested in a role that allows you to support both account managers and clients? As a Sales Account Coordinator, you will play a crucial role in ensuring a constant flow of communication with customers, both nationally and internationally. You'll have the opportunity to work with internal and external partners, gaining valuable experience in the industry. Join our team and help us make a difference in the world of food flavours!

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Manage day to day client requests, including sampling and documentation; assist in scheduling client meetings and preparing client presentations (non-marketing or category related)
• Update customer portals for specific customers & distributors
• check on-going projects, create follow-up Action Reports, and follow up project progress (in absence of Account manager)
• generate pricing requests; fill in regulatory questionnaire based on customers’ requirements; introduce sample requests,
• Account Management Support: add customer master data in SAP & other systems.
• Reporting and commercial Conditions Support

We bring

• Responsibility and accountability in living company values and driving sustainable solutions.
• Opportunity to grow in an international team
• by encouraging and supporting curiosity and an open mindset;
• Supportive environment where individuals are empowered to progress and contribute to meaningful change.
• Flexible Working Time Modell for a better Work Live Balance
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose
• A culture that prioritizes safety and well-being, both physically and mentally

You bring

• 2-3 years of expertise in customer service or sales, ideally in food / taste / health / pharma or chemical sectors.
• Confident use of MS Office and SAP.
• Great communication skills in English.
• Responsible, independent, structured, and team-oriented work as well as a high willingness to provide service and support.
• Education in commerce, sales, marketing, or other relevant fields.

Our application process
Please apply online by uploading your CV latest July 11th 2024.

Equal opportunities commitment
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people. www.dsm-firmenich.com