Business Analyst (IT) Tikkie

Embark on your Tikkie journey!

If you're a driven Business Analyst who's passionate about developing new features for millions of users, we want you! As a critical member of our team, you'll be responsible for creating and enhancing our app features with both technical expertise and user-focused insights. Your ultimate goal? Delivering an amazing customer experience! If you're excited about app development and have a knack for business analysis, we invite you to join the Tikkie Family. Keep reading to learn more!

We are Tikkie

Tikkie is not just an app; it's an integral part of Dutch culture and the leading free finance app in the Netherlands. We started as a start-up initiative by ABN AMRO and have since become a tremendous success, revolutionizing payments in the country with our incredibly easy, fast, and fun payment functionality.

Today, the Tikkie app has evolved into a multifaceted platform, and our company has grown into a scale-up with a dedicated team of over 70 individuals. Together, we strive to transform our customers' needs into scalable products that consistently exceed user expectations.

The role

We're searching for a tech-savvy Business Analyst with a positive attitude to help us expand our service offerings. As a key member of one of our DevOps IT teams, you'll play a crucial role in bridging the gap between technical solutions and our product goals.

Your mission, should you choose to accept it, is to:

• Translate user and business needs into digital and Cloud-related solutions
• Prepare backlog items for the IT teams in a timely and aligned manner, driving delivery according to the prioritization given by the PO
• Collaborate with UX Designers to participate in UX discovery analysis and identify improvements in app use, creating more attractive and user-friendly app flows
• Take an active role in IT team ceremonies, such as planning, refinement, and retrospective, to stay tuned with the team's progress on deliveries that you've prepared and refined with them

Requirements:

• You've got experience as a Business Analyst, Requirement Engineer, and/or Solution Designer, and you've worked in a fast-paced scale-up environment
• You've got experience with software implementations and/or learnings from software implementations
• You're a pro at analyzing and solving problems, and you use data and insights to make things better
• You have an engaging and approachable communication style, which allows you to simplify complicated topics, translate technical information into understandable language, and extract information efficiently.
• You're a creative whiz with (digital) visualization and modelling techniques, for example with UML
• You've got a strong grasp of Requirement Definition techniques, including elicitation, analysis, validating, documenting, and managing requirements
• You have a keen interest in the latest developments in the business analysis domain and technologies and are eager to stay up-to-date with industry trends and advancements.
• If you've got some experience with Google Analytics and/or Firebase, and are really into online marketing and app conversion, that's gonna make a great impression!

Tikkie Culture

Our culture is a perfect blend of professionalism and fun. We have an open and transparent environment where collaboration and sharing ideas are encouraged. Our team members are always ready to lend a helping hand, creating a supportive and helpful atmosphere.

Our cultural values of openness, fun, and social connections shape our interactions. Every quarter, we kick-off with a roadmap session to align our goals, followed by engaging team activities such as padel or mario kart tournaments that bring us closer together. It's a time for reflection, planning, and setting the stage for our collective success.

We are offering

At Tikkie, we are committed to ongoing innovation and delivering new features to our users, and you will play a pivotal role in achieving this. By joining our team, you can make a real difference and witness the direct impact of your work within the app.

Additionally, we offer:

• Competitive monthly salary ranging from €4,118 to €5,121 based on a 40-hour workweek, including holiday allowance.
• Supplementary benefit budget of 11%, paid out monthly or convertible into fringe benefits such as a mobile phone, bike, wearables, or extra time off.
• MacBook Pro and accessories provided for your work.
• Hybrid working model*
• 25 days of annual leave
• Personal development budget of €1,000 per year for self-directed learning
• 5 "banking for better days" which are days off that you can utilize for personal development or voluntary work.
• A fantastic office space with excellent coffee, complimentary soft drinks, and a rooftop terrace offering breath-taking views.
• Mobile phone subscription.
• Public transportation card tailored to your needs or a monthly travel allowance.
• Ergonomic home office setup including an adjustable desk, office chair, and an extra screen or laptop stand.
• ABN AMRO-contract and comprehensive pension scheme for a secure future.

* We offer a hybrid working model that allows for a healthy work-life balance. You can choose where you work from. All teams have agreed on, one standard day to be in the office. Some of our team members enjoy the office atmosphere so much that they choose to be there every day. It is up to you.