Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Working student (part-time)

Geplaatst 25 mei. 2024
Delen:
Werkervaring
0 tot 1 jaar
Full-time / part-time
Part-time
Soort opleiding
Taalvereiste
Duits (Vloeiend)

Je carrière begint op Magnet.me

Maak een profiel aan en ontvang slimme aanbevelingen op basis van je gelikete vacatures.

About Omnia

We are an ambitious scale-up, with a winning mind-set and passion to consistently offering the best pricing platform to online retailers and brands. Our software plays a key role in their customer’s strategy, by providing competitive data, pricing insights, and dynamic pricing. We are currently the European market leader, but our ambitions go beyond Europe: we've only just begun.

About the job

As a Tech Support Agent, you will play a crucial role in providing technical assistance and support to our English and German-speaking customers, and become an Omnia expert!

This will involve answering questions from our customers, either by phone or email, handling bugs, troubleshooting issues, answering customer's requests, resolving technical problems, and guiding users through the various functionalities of our product. Additionally, you will also collaborate with other teams to address complex problems and ensure a positive customer experience.

About you

We are looking for someone with strong communication skills and affinity with tech.

In addition, you will also bring to the team:

  • Available to work part-time (16h-20h/week)
  • Currently enrolled in a Bachelor's or Master's degree in Computer Science, Business Administration, or similar;
  • Experience in a customer-facing position or tech support is a huge plus;
  • Living in the Amsterdam or Darmstadt Area;
  • Tech-savvy;
  • Customer-oriented;
  • Fluent in German;
  • Dutch is a big plus;

If you have worked in a customer support role, did not have exposure to tech support yet but is tech-savvy and are interested in learning more about our product and becoming an expert on it, we are looking forward to receiving your application!

Why Omnia?

Omnia is the place where you’ll have ownership of your own growth path and development.

At Omnia, you are given freedom and flexibility, because we believe that everyone should feel free to be themselves. In a company with colleagues from all over the world, our value free to be you and me is lived by the core. We enjoy working from home but also meeting at one of our two offices having a great time with each other.

We are a team of ambitious, smart and eager people who support each other. We celebrate each other’s achievements and our value never stop learning and encourages us to continuously share feedback with each other.

We are obsessed with excellence, which comes naturally because we love what we do.

Interested? We are looking forward to your application!

Questions? Feel free to reach out to Elisa, our recruiter: e.mozena@omniaretail.com

No recruitment agencies, please!

Omnia Retail is the company behind Europe's first dynamic pricing software. Built by two industry experts — one a retail software engineer, the other a retail strategy consultant—Omnia was created to help each founder’s respective clients achieve more with their pricing. Omnia’s mission is to help retailers and brands take control of their pricing and grow profitably with automation and insights, and the enterprise-ready software makes it easy for teams to manage pricing without the need for IT.

ICT
Amsterdam
Actief in 2 landen
60 medewerkers
60% mannen - 40% vrouwen
Gemiddeld 33 jaar oud