Crewing Officer

Have you ever wondered what it takes to ensure our customers enjoy trouble free journeys?

Join us and help achieve this by managing Flight and Cabin Crew schedules for the critical 72 hours before departure.

Crewing Officers work a combination of shifts covering 24/7, giving you a real opportunity to manage your work/life balance. During your down time you could be taking advantage of great travel discounts to visit new destinations.

Your language skills in Dutch and English will be key as you will work closely with Crewing colleagues in The Netherlands and the UK.

You don’t need experience in aviation, just a keen eye for detail, a creative approach to problem solving and the ability to keep calm under pressure. If this sounds like you, this could be your next perfect role and the start to a great career with TUI.

You’ll start on a 12-month contract, with the chance to convert to a permanent contract within your first year.

About our offer

• In addition to a job that gives you energy, you are entitled to 23 vacation days (pro rata) on an annual basis. In addition, you also accrue seniority days from 5 years of service.
• Fantastic travel benefits such as staff discounts on the holiday offer. There is also a special discount for family.
• Travel expenses for commuting are reimbursed on the basis of public transport. Because sustainability is important at TUI fly, colleagues are encouraged to travel by public transport. If you do come with your own transport, a commuting allowance applies.
• Personal development and working atmosphere ensure more pleasure in your work and an improvement of your future opportunities. TUI fly is constantly developing and you have the opportunity to grow with it, both nationally and internationally.
• You can develop your talent by participating in innovative projects and following internal online training and education.

About the job

• Your main goal is to find the best possible and most efficient solutions in case of changing crew compositions and changes in flight operations. You ensure that the continuity of the operation is guaranteed. You know that happy crew makes for happy passengers, so you try to keep the impact on published crew schedules to a minimum and always consider the operational costs and flight safety.
• As a Crewing Officer you are responsible for a daily briefing to the Operational Control Center in England from the Crewing departments in Belgium and the Netherlands.
• You proactively monitor the operation and ensure that all changes in the flight schedule or composition of the crews are understood and attended to. Because of you, there will be no disruption in the flight operation in terms of crew.
• You keep the Crew management system up-to-date so that the Flight Operations management has a clear overview of the crew at all times.
• You ensure that Hotac & Travel is aware of all changes in the composition of the crew so the necessary adjustments can be made for hotels and crew transport.

About you

• You have a higher education or equivalent through experience.
• You are looking for a great role.
• Experience with planning or logistics is highly regarded, but it is not a requirement.
• You like a bit of a challenge. You always bring your tasks to a successful conclusion, even in difficult conditions and under pressure. Because aviation is dynamic you can go from 0 to take-off power in 10 seconds.
• You are flexible, set priorities, are empathetic and can adapt yourself when different challenging situations arise.
• You are structured, have an eye for detail, like to plan and work accurately. You understand that the crew schedules have to be right.
• You have good communication skills and understand that this is necessary to form that "leading team" with crew members and other departments in the TUI organisation, also internationally.
• You are eager to learn, quite curious and happy to upskill.
• You’re happy to work shifts (day – night) and weekends. Because that means you still have a lot of free time around your work.
• You have a very good knowledge of Dutch and English, both verbally and in writing.

Security clearance statement

At TUI, safety is our top priority. Thorough background checks are conducted on all employees who join the Airline. You’ll be guided on the necessary information you need to provide at each stage.